Manage the day to-day operations with a team of agents of their service levels, quality and productivityHandle a team of 10- 20agents voice process6 days workingDay ShiftSunday Fixed Week OffRequired Candidate profileMust have min 2yrs experience as TL in the sales process (banking process)Must have graduationBoth male / female eligibleSkills Required
English, Negotiation, Organizational, Sales, Customer Service