Talent.com
Senior Process Executive (Customer Service- Voice Process); Exp: 1 to 2 yrs- Ghaziabad
Senior Process Executive (Customer Service- Voice Process); Exp: 1 to 2 yrs- GhaziabadInfosys BPM • Pune, Maharashtra, India
Senior Process Executive (Customer Service- Voice Process); Exp : 1 to 2 yrs- Ghaziabad

Senior Process Executive (Customer Service- Voice Process); Exp : 1 to 2 yrs- Ghaziabad

Infosys BPM • Pune, Maharashtra, India
11 days ago
Job description

Infosys BPM is hiring for a Senior Process Executive role (Customer Service- Voice Process) for Ghaziabad location.

Job Details :

Designation : Senior Process Executive

Job Level : JL 2A

Job Location : Ghaziabad (Work from Office)

Experience : 1-2 years

Shift : Day Shifts (09 : 00 AM to 06 : 15 PM)

Number of Working Days : 5 Days

Week Offs : Need to Flexible of week off (Sunday fixed off and 1 rostered off from Monday to Saturday).

Notice Period : Immediate to 15 Days

NOTE :

  • We need full time graduates only with good communication and should be comfortable for Work from Office (Ghaziabad).
  • Need to have good communication in Hindi and English.

Job Description :

  • Effectively executes calls of customers
  • Resolves query / issues as per deliverables outlined
  • Follows all pre-defined procedures to meet SLA Target and ensure performance parameters are met
  • Maintains voice quality as per standard agreed
  • Handles repetitive calls and strives for target maximization to meet quality standards.
  • Interested candidates please share your updated resume and below details to anguluri.pravallika@infosys.com

    Details : Name :

    Contact Number :

    Email I'd :

    DOB :

    Total Years of Exp :

    Relevant Years of Exp :

    Underwriting Years of Exp :

    Current / Previous Company Name :

    Notice Period :

    Current Location :

    Preferred Location :

    Current CTC :

    Expected CTC :

    Flexible for Night Shifts :

    Graduation :

    Post-Graduation (If applicable) :

    Create a job alert for this search

    Customer Service Executive • Pune, Maharashtra, India

    Related jobs
    Customer Process Executive

    Customer Process Executive

    Confidential • Pune
    This is an excellent opportunity for graduates with a proven track record in global customer support to excel in a dynamic environment. Handle inbound and / or outbound customer inquiries with profess...Show more
    Last updated: 30+ days ago • Promoted
    Fresher - International Voice Process Executive

    Fresher - International Voice Process Executive

    Confidential • Pune
    Act as a mediator between insurance company's / law firms and hospitals, doctors, clinics and medical facilities.Do a follow-up on medical reports of patients who have been discharged from the mentio...Show more
    Last updated: 13 days ago • Promoted
    Senior Process Executive - B&L

    Senior Process Executive - B&L

    Confidential • Pune, India
    The Senior Process Executive - B&L will play a crucial role in enhancing customer service operations within the insurance domain. With a focus on claim investigation and property & casualty insuranc...Show more
    Last updated: 17 days ago • Promoted
    We are Hiring For Customer Support International Voice - Pune

    We are Hiring For Customer Support International Voice - Pune

    Infosys BPM • Pune, Maharashtra, India
    Greetings from Infosys BPM Ltd.We are hiring for Customer Support International Voice Process in Pune.Please find below Job Description for your reference : . Customer Support - International Voice).C...Show more
    Last updated: 30+ days ago • Promoted
    Senior Process Executive (Customer Service- Voice Process); Exp : 1 to 2 yrs- Ghaziabad

    Senior Process Executive (Customer Service- Voice Process); Exp : 1 to 2 yrs- Ghaziabad

    Infosys BPM • Pune, Maharashtra, India
    Infosys BPM is hiring for a Senior Process Executive role (Customer Service- Voice Process) for Ghaziabad location.Job Details : Designation : Senior Process Executive Job Level : JL 2A Job Location : ...Show more
    Last updated: 11 days ago • Promoted
    Customer Service Executive

    Customer Service Executive

    FRANCOIS COMPRESSORS INDIA PRIVATE LIMITED • Pune, Maharashtra, India
    Company Name : Francois Compressors India Pvt Ltd.Job Location : Pirangut, Pune, Maharashtra.François Compressors India Pvt. AF Compressors Group, head quartered in Belgium, offering compressed air so...Show more
    Last updated: 20 days ago • Promoted
    Voice Process Executive

    Voice Process Executive

    Confidential • Pune
    Here's a comprehensive Job Description (JD) for a.Hyderabad, Telangana, India location, reflecting the common requirements in the BPO / Contact Center industry. Team Lead - Operations / Customer Servi...Show more
    Last updated: 30+ days ago • Promoted
    Customer Support - International Voice Process Executive

    Customer Support - International Voice Process Executive

    Confidential • Pune
    An International Voice Process is a job where the executives are assigned to handle the Calls from customers in different countries, particularly the U. These jobs include product and service suppor...Show more
    Last updated: 13 days ago • Promoted
    International Voice Process

    International Voice Process

    Live Connections • Pune, Maharashtra, India
    Hiring Now – Customer Service (International Voice Process) Location : Pune Experience : 1–3 Years | Openings : 50 | Shift : US / UK-Rotational Role : Customer Service Associate (JL 2A) Requirements...Show more
    Last updated: 7 days ago • Promoted
    International Telecom Sales (Voice Process)

    International Telecom Sales (Voice Process)

    People Prime Worldwide • Pune, India
    Job Title : Associate – International Voice Process.Location : Pune (WFO) – Hinjewadi Phase-II.Experience : 12–24 Months (STRICTLY). Mode of Service : Blended (Major Voice + Minimal Email / Chat).Shift : C...Show more
    Last updated: 7 hours ago • Promoted • New!
    German Voice Process

    German Voice Process

    Confidential • Pune
    We are seeking a skilled German Voice Process professional to join our dynamic team in India.The ideal candidate will have 1-3 years of experience in customer service, with a strong command of the ...Show more
    Last updated: 7 days ago • Promoted
    Senior Customer Service Executive

    Senior Customer Service Executive

    Confidential • Pune, India
    Job Title : Senior Customer Service Executive.We are looking for a dynamic and customer-focused Chat Support Executive to provide exceptional service through live chat. As a Chat Support Executive, y...Show more
    Last updated: 18 days ago • Promoted
    Sr Customer Service Executive - International Transmission, Voice n Mobile

    Sr Customer Service Executive - International Transmission, Voice n Mobile

    Confidential • Pune, India
    Job Description The role is responsible for managing customer queries and operations.This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality...Show more
    Last updated: 23 days ago • Promoted
    Team Lead (Voice Process Customer service ) PuneMumbai

    Team Lead (Voice Process Customer service ) PuneMumbai

    2coms • Pune, Maharashtra, India
    Title : Team Lead Inbound Voice Process (Customer Support).We are looking for an experienced professional to join as Team Lead for Inbound Voice Process Customer Support.Manage and lead a team of ...Show more
    Last updated: 25 days ago • Promoted
    International Voice Process Executive

    International Voice Process Executive

    Confidential • Pune
    The primary responsibilities of a Customer Service specialist would be : .Handling escalations and complex queries.Manage large amounts of incoming and outgoing calls / Emails / Chats .Answer calls pr...Show more
    Last updated: 30+ days ago • Promoted
    Senior Executive-Back-End / Voice / Customer Service-Inbound - English customer service

    Senior Executive-Back-End / Voice / Customer Service-Inbound - English customer service

    Confidential • Pune, India
    Job Title : Customer Care Executive.Reports To : Customer Service Executive.Shift Type : Rotational Shifts (24x7 Support). We are seeking experienced and dynamic Customer Care Executives to join our su...Show more
    Last updated: 12 days ago • Promoted
    Voice & Chat Process

    Voice & Chat Process

    Confidential • Pune
    If you have excellent communication skills in English and are ready to kickstart or advance your career, we want to hear from you!. Engage with customers effectively through both voice and chat chan...Show more
    Last updated: 30+ days ago • Promoted
    Voice Process

    Voice Process

    Confidential • Pune
    Minimum 6 Months of experience in International Voice Process.Minimum qualification : 12th pass.Provide excellent communication skills to ensure a positive customer experience.Work on international ...Show more
    Last updated: 4 days ago • Promoted