AM - CRM Business Reporting & Analytics
Role description : Market Ecosystems (ME) vertical is the central focal team that engages with all verticals to ensure enhanced client experience and entrenchment.
Opportunity with CRM and Analytics team - List of responsibilities and duties :
Key Responsibilities :
- Data and Reporting : Review leads / opportunities and provide business intelligence driven insights
- Client Analysis : Delve deep into client acceptance and evaluation process, and drive discussions with leadership around actionables / next steps
- Provide business reporting support to leadership across various expertise areas, to help them understand key performance metrics and drive performance improvement
- Working on operational requirements of allied BU's like as Legal Risk, Quality Management team etc, and provide insightful solutions
Skills Required :
Must have : Highly proficient in MS Office suite especially, Excel, PPT and WordBackground in data management, MIS and data governance with an ability to work with teams and see the scope of improving data processes and data qualityExcellent written and verbal communication skillsExperience in providing support to senior leadershipGood to have : Experience in developing reporting dashboards using data visualization tools such as Power BI, Tableau, Advanced ExcelCollaboration : Working cohesively with Teams, provide outputs on short TAT(ref : iimjobs.com)