Assistant Manager Training
TPkollam, India1 day ago
Job descriptionThe Training Asst. Manager is responsible for managing training officers, Voice Coaches / Line trainers for the designated processes aligned. He / she administers / supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. The training programs and activities developed need to be aligned to business goals and client satisfaction. Managing specific data, compliance adherence, content development, driving engagement activities to improve performance and retention is critical to this Role. The Asst. manager is also responsible for identifying gaps between the training program and operational requirements, recommending, and implementing solutions. Manage other KPIs like TQ, yield, etc. Maintain current knowledge of industry developments, productions, and involvement in network communication. Record statistics, performance levels and other reports. Needs to be flexible to cater to business requirements i.e., Shift timings, Movement across locations etc. Stakeholder Management Performance Management Measuring Training Effectiveness HR Policies and TP Culture Facilitating Effective Meetings Application of Lean Six Sigma principles Coaching of Others
We are Hiring for Assistant Training Manager- BFSI
Job Location : Mumbai, Malad
Candidate will relevant exp in International BFSI or Banking are eligible
Skills Required
- Should be able to communicate fluently with grammatically correct spoken and written English.
- Should have strong understanding of customer experience / satisfaction.
- Well versed with the program / product knowledge and quality standards for the required clients
- Display professional, positive, service-oriented attitude.
- Be self-motivated and able to perform efficiently and effectively with minimum supervision.
Job Responsibilities
Critical Competencies
Create a job alert for this search
Training Manager • kollam, India
Related jobs
![AVP - Operations Technical Learning & Training [T500-20119]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobrapido-pms&company_name=MUFG)
- Promoted
Regional Trainer
CurefitAlappuzha, IN Curefit Healthcare Pvt Ltd, founded in 2016, is India’s largest fitness company and wellness platform.Cult, from the house of Curefit, was established with a mission to make fitness easy, fun and a...Show moreLast updated: 23 days ago
- Promoted
Senior Trainer - Learning and Development
ConfidentialThiruvananthapuram / Trivandrum With minimal supervision, designs and develops effective, engaging and visually on brand instructor-led / virtual instructor-led projects from start to finish to meet deadlines as assigned.Works with...Show moreLast updated: 30+ days ago
- Promoted
Avp - Operations Technical Learning & Training T500-20119
MUFGAlleppey, Republic Of India, IN Japan’s premier bank, with a global network spanning in more than 40 markets.Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to busin...Show moreLast updated: 16 days ago
- Promoted
AVP - Operations Technical Learning & Training [T500-20119]
MUFGalappuzha, kerala, in Japan’s premier bank, with a global network spanning in more than 40 markets.Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to busin...Show moreLast updated: 30+ days ago
- Promoted
Assistant Manager
ConfidentialThiruvananthapuram / Trivandrum Review subject information obtained from multiple sources such as internal and subscription databases, provided documentation, public records, and open-source research.
Review system generated alert...Show moreLast updated: 30+ days ago
- Promoted
Assistant Manager Profee E / M Multispeciality
ConfidentialThiruvananthapuram / Trivandrum To identify all required data sets given information requirements as specified in contract.Ensure data collection capability in relevant systems and business processes.
Determine queries to create r...Show moreLast updated: 30+ days ago
- Promoted
Assistant Manager - LMS
EmeritusAlappuzha, IN Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 23 days ago
- Promoted
Communication Skills Trainer
CareStack - Dental Practice ManagementThiruvananthapuram, Republic Of India, IN Be a specialist in the enterprise software of CareStack and the Business - US Dentistry - to.Assess communication and soft skills in calls and emails in accordance with sampling.Assist agents with ...Show moreLast updated: 30+ days ago
- Promoted
Product Trainer
AppZenkollam, kerala, in AppZen is the leader in AI-driven spend management and finance automation.As we continue to expand our customer base and evolve our product suite, our customer-facing.
Sales and Customer Success to ...Show moreLast updated: 19 days ago
- Promoted
Corporate Trainer
ConfidentialThiruvananthapuram, Thiruvananthapuram / Trivandrum, India We are seeking a proactive and organized.This role involves identifying and engaging the right trainers, coordinating training logistics, and ensuring high-quality execution of training programs.Th...Show moreLast updated: 5 days ago
- Promoted
Assistant Manager - Security
ConfidentialThiruvananthapuram, Thiruvananthapuram / Trivandrum, India Adani Group is a diversified organisation in India comprising 10 publicly traded companies.It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence....Show moreLast updated: 5 days ago
- Promoted
Assistant Manager - Design
EmeritusThiruvananthapuram, IN Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 2 days ago
- Promoted
Assistant Manager-Operations
ConfidentialThiruvananthapuram / Trivandrum Good work experience in International Voice Process.Excellent communication and team management skills (Should have knowledge about team management, performance management, grievance management and...Show moreLast updated: 30+ days ago
- Promoted
Student Success Mentor
XYLEM LEARNINGAlleppey, Republic Of India, IN At Xylem, we believe students thrive when they feel supported—both in their studies and in their personal growth.As a Learning Mentor, your job is to be a guide, a listener, and a motivator.You’ll ...Show moreLast updated: 12 days ago
- Promoted
Assistant Guest Delight Manager
ConfidentialThiruvananthapuram / Trivandrum Conduct briefings, share targets & updates with team members.Assists in management of day-to-day operations by managing labour, counting inventory and supplies, and developing the restaurant team.E...Show moreLast updated: 30+ days ago
- Promoted
- New!
Recruitment Assistant
Thankz Global Staffingalappuzha, India Recruitment Assistant / Recruiter.This role is essential to maintaining our high placement standards and ensuring a smooth hiring experience.
You’ll work directly with candidates and internal teams ...Show moreLast updated: 20 hours ago
- Promoted
Academic Mentor
XYLEM LEARNINGAlappuzha, Kerala, India At Xylem, we believe students thrive when they feel supported—both in their studies and in their personal growth.As a Learning Mentor, your job is to be a guide, a listener, and a motivator.You’ll ...Show moreLast updated: 12 days ago
- Promoted
Assistant Manager - Program Support
EmeritusAlappuzha, IN Job Title : Assistant Manager – Learning / Service Delivery (Global).Location : Remote (Work from Home).Department : Learning / Services Delivery (Global).
Employment Type : Full-Time Shifts : Rotational (24...Show moreLast updated: 23 days ago