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Senior Trainer - Learning and Development
ConfidentialThiruvananthapuram / Trivandrum18 days ago
Job descriptionWith minimal supervision, designs and develops effective, engaging and visually on brand instructor-led / virtual instructor-led projects from start to finish to meet deadlines as assigned. Works with internal business segment leaders and SMEs to conduct training needs assessments to identify training gaps and to help inform potential training solutions. Writes learning objectives and course module and lesson content that ensures mastery of learning objectives. Applies adult learning principles and techniques to create instructional design documents and instructor / facilitator / participant materials. Facilitates and presents virtually and in-person in a highly professional and engaging manager. Works closely with SMEs and other LD team members as needed to share knowledge and maintain a well-organized, timely and high-quality work product. In partnership with the Internal Communications team and team members, writes training communications to generate awareness of and drive registration for courses to various internal audiences via email, the intranet and internal newsletter. Ensures matters related to internal and external clients or partners are handled in a way that is customer-focused - creates positive lasting impressions with high quality, prompt and courteous service by oneself and others. Works collaboratively with teammates to implement Guidehouse branding and design practices and LD department procedures throughout the design, development and delivery of instructor-led / virtual instructor-led project materials. Assists with the maintenance and upkeep of current custom instructor-led / virtual instructor-led project materials including regular file back-ups to Authoring Repository and other designated locations / media devices. Works with the Learning Management Systems (LMS) Administration team to create courses in the system, track course completions and capture participant feedback to ensure courses are administered correctly and feedback is reviewed to make improvements to courses. Maintains a current advanced technical skillset with proficiency in software applications applicable to instructional design, development and facilitation of instructor-led / virtual instructor-led projects, such as Microsoft Teams, PowerPoint, Excel and SnagIt to name a few. Identifies and solves a variety of problems of greater scope and complexity. Takes responsibility for own actions and works accordingly to get the job done. Willing and capable of learning new software design / development tools. Takes on other duties as assigned and as needed with a positive and willing attitude.
Skills Required
Software Design, Lms, Snagit, Staffing, Project Management, Graphics, Change Management
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Learning Development • Thiruvananthapuram / Trivandrum