Assistant Manager-OperationsConfidential • Thiruvananthapuram / Trivandrum
Assistant Manager-Operations
Confidential • Thiruvananthapuram / Trivandrum
30+ days ago
Job descriptionGood work experience in International Voice Process Excellent communication and team management skills (Should have knowledge about team management, performance management, grievance management and operations matrices) Minimum 2 years of experience in working as Team lead. Good knowledge about contact center metrices People Management (KRA & Appraisal handling experience) Stakeholder Management, Performance Management, Attrition handling
Skills Required
Team Handling, Performance Tracking, Voice Process, People Management
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Assistant • Thiruvananthapuram / Trivandrum
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