Production Support Engineer

Job Title : Software Engineer

Primary Skill : CA-7 support, Control-M, Batch monitoring and scheduling, and JCL

Location : Hyderabad

Experience : 2.4 Years

Mode of Work : Work from Office

About the job :

We are looking for a Production Control Analyst who is proficient with the use of the CA-7 or equivalent scheduling application and JCL. Production Process Support (PPS) team responsible for ensuring business continuity by providing production support, IT infrastructure maintenance, and day-to-day first-line support to all employees during regular business hours. Any downtime in the client's business would have a huge impact on their customer service.

Know your team :

At ValueMomentum's Technology Solution Center, we are a team of passionate engineers who thrive on tackling complex business challenges with innovative solutions while transforming the P&C insurance value chain. We achieve this through a strong engineering foundation and by continuously refining our processes, methodologies, tools, agile delivery teams, and core engineering archetypes. Our core expertise lies in six key areas : Cloud Engineering, Application Engineering, Data Engineering, Core Engineering, Quality Engineering, and Domain expertise.

Join a team that invests in your growth. Our Infinity Program empowers you to build your career with role-specific skill development, leveraging immersive learning platforms. You'll have the opportunity to showcase your talents by contributing to impactful projects.

Responsibilities :

• Analyze and adjust daily, weekly, monthly job streams to maintain schedules as required by application owner.
• Strong skills on the Unix Shell scripting.
• Log into to Unix / Linux environment to check Mainframe File transfer protocols.
• Follow the appropriate schedules and check-off sheets and monitor all the production systems running to ensure they are completed successfully and run in the proper sequence.
• Coordinate all end user requests for AD HOC jobs, special production runs (implementing new applications, procedures or yearend work etc. assuring they run on specific timetables achieving the desired results.
• Assist with troubleshooting follow up and resolving processing abends.
• Analyze all production abends preventing daily schedules from completing successfully and follow up with the end users.
• Reporting status of daily work, problems, projects. Communicate all pertinent scheduling info to all involved groups.

Requirements :

Good To Have :

Candidates having these extra skills on their resumes have an added advantage :

About the Company :

ValueMomentum is a leading solutions provider for the global property and casualty insurance industry. The company helps insurers stay ahead with sustained growth and high performance, enhancing stakeholder value and fostering resilient societies. Having served over 100 insurers, ValueMomentum is one of the largest services providers exclusively focused on the insurance industry.

Benefits :

We at ValueMomentum offer you a congenial environment to work and grow in the company of experienced professionals. Some benefits that are available to you are :

If you are interested in the above role, kindly fill in the details below or share your updated resume to [HIDDEN TEXT]

Full Name : Overall Experience :

Relevant Experience :

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Are you currently employed (Yes / No) :

Reason for Looking for a Change :

Skills Required

Fileaid, Tso, Endevor, Ispf, Unix Shell Scripting, Jcl, Control-M