This job offer is not available in your country.
Technical Support Specialist
Kinco Automationdelhi, delhi, in27 days ago
Job descriptionBachelor’s degree or above in the field of Electrical Automation Engineering and related education 5+ years of experience in technical support, trouble-shooting, and field service strong knowledge of industrial automation systems : PLCs, HMIs, servo drives, and motion controllers Familiarity with communication protocols like Modbus, EtherCAT, CANopen, Profinet and Ethernet / IP and programming tools like Kinco Builder, DTools Pro, Codesys and systems like digital / smart factory, IoT Ability to read and troubleshoot electrical schematics and PLC logic programs Excellent analytical thinking and communication skills Fluent in English, Hindi; additional language skills (e.g., Mandarin) are a plus Should have rich experience in Robot industry solution, added advantage Experience supporting or working with robotics arms, robots, or AGV / AMR / Shuttle systems considered added advantage Available to travel as per requirement across India
About the Company :
Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions, making Chinese products high-quality alternatives.
Founded in 1996 and listed on the STAR Market of the Shanghai Stock Exchange in 2020 (Stock Name : Kinco, Stock Code : 688160).
Visit en.kinco.cn for more.
About the Job :
We are looking for a skilled and motivated Technical Support Specialist at New Delhi, India to provide expert assistance for our robotics and industrial automation solutions. In this role, you will support customers in configuring, operating, and troubleshooting automation components such as AC & DC Servos, PLCs, HMIs, and other robotics solutions. Your ability to solve complex technical problems and communicate clearly will be critical in ensuring customer satisfaction and system reliability.
Key Responsibilities :
- Provide front-line technical support (Pre-sales and after sales) to company’s agent and OEM customers for industrial automation and robotics systems
- Troubleshoot issues related to PLC programming, motion control, HMI configuration, servo drives, and robotic integration for the customers
- Assist customers with product setup, system commissioning, and firmware / software updates
- Deliver remote diagnostics and support using industry-standard tools
- Document technical issues, solutions, and support procedures in a knowledge base
- Work closely with engineering, product, and R&D teams to resolve escalated cases and feedback issues
- Support training and onboarding for customers, distributors, and internal teams on robotics and automation products
- Participate in testing new hardware / software releases to ensure product quality and reliability
- Other work assigned by leaders
Required Qualifications :
Create a job alert for this search
Technical Support Specialist • delhi, delhi, in
Related jobs
%20Ltd)
- Promoted
- New!
1st Line Technical Support Specialist
Onecomgurugram, India We're the UK’s leading business telephony and cloud communications provider.Delivering IT services, contact centre technology, unified comms, fixed-line voice, connectivity, and managed cloud solut...Show moreLast updated: less than 1 hour ago
- Promoted
- New!
Technical Support Team Lead
Onecomgurugram, India We're the UK’s leading business telephony and cloud communications provider.Delivering IT services, contact centre technology, unified comms, fixed-line voice, connectivity, and managed cloud solut...Show moreLast updated: less than 1 hour ago
- Promoted
Peoplesoft Technical Lead
WeConnectDelhi, IN Provide functional and technical application support.Lead and coordinate technical development activities.Collaborate with the IT team to analyze and implement business requirements.Ensure timely c...Show moreLast updated: 1 day ago
- Promoted
- New!
Technical Support Specialist, Level 1 - Japanese
SOTIgurugram, India SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.
SOTI’s growth and success is ...Show moreLast updated: less than 1 hour ago
- Promoted
- New!
T2 Technical Support Engineer
Taboolagurugram, India Realize your potential by joining the leading performance-driven advertising company!.As a T2 Technical Support Engineer on the Global Support team in our Gurugram Office, you’ll play a key role in...Show moreLast updated: less than 1 hour ago
- Promoted
Technical Specialist
BirlasoftGhaziabad, IN Perform hands-on design and development for portal sites.Support activities for portal sites with focus on feature-rich design, usability, and site performance.
Deliver solutions based on requiremen...Show moreLast updated: 24 days ago
- Promoted
- New!
Technical Support
Brainwork Technologiesnew delhi, India An individual would be responsible to monitor the network of a client remotely through network management systems (NMS tools).
The concerned person has to keep a check on the performance of the netw...Show moreLast updated: less than 1 hour ago
- Promoted
- New!
MAC Support Specialist
Axiom Technologiesnoida, India Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.
We are looking for a capable resource to coordinate ranging...Show moreLast updated: less than 1 hour ago
- Promoted
- New!
Technical Support Manager
Idemianew delhi, India Since our founding, IDEMIA has been on a mission to.Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, includin...Show moreLast updated: less than 1 hour ago
- Promoted
- New!
Technical Support Engineer I
Vizrtnew delhi, India As part of the Global Customer Success support team the support engineers are responsible for handling all inbound cases raised by Vizrt customers across the globe.
Using expertise and product knowl...Show moreLast updated: less than 1 hour ago
- Promoted
- New!
Product Support Specialist
Robloxgurugram, India Gurugram, Haryana, IndiaSafety & SupportID : 4979.Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– ...Show moreLast updated: less than 1 hour ago
- Promoted
Configuration Specialist (Veeva Vault)
vueverse.Ghaziabad, IN The role of Veeva Vault Technical Support is responsible for providing expert-level support and administration for Veeva Vault applications.
This includes troubleshooting system issues, assisting us...Show moreLast updated: 8 days ago
- Promoted
- New!
Tier 1 Technical Support Delhi
Chronos Consultingdelhi, India Our client is a leading WordPress page builder plugin.They are looking for Technical Support Agents.These are full-time, home office based positions providing technical support via chat or email du...Show moreLast updated: less than 1 hour ago
- Promoted
Technical Support Engineer
Dover IndiaGhaziabad, IN Relevant Experience Looking for 2-5 Yrs.Sc (Computers / Electronics) / BCA / BBA.Mandatory Skills : Technical support Engineer-L1 / US Voice process / Troubleshooting-Hardware & Networking,.Actively parti...Show moreLast updated: 21 days ago
- Promoted
- New!
Customer Implementation Specialist
Anicalls (Pty) Ltdnoida, India Knowledge of scripting languages such as Javascript, Groovy or equivalent.Knowledge of web services (HTTP, REST, OAuth, Json, XML, CSV).
Excellent interpersonal, oral / written communication and organ...Show moreLast updated: less than 1 hour ago
- Promoted
Information Technology Support Specialist
SISL GlobalDelhi, IN C1-level proficiency in German (spoken and written).Good Business English skills (spoken and written).Remote technical support roles (L1 / L2 preferred).
Experience with remote technical support to en...Show moreLast updated: 5 days ago
- Promoted
- New!
Process Associate – Underwriting / Broker Technical Support Specialist
Genpactnoida, India Genpact (NYSE : G) is a global professional services and solutions firm delivering outcomes that shape the future.Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepr...Show moreLast updated: less than 1 hour ago
- Promoted
Technical Sales Specialist
WedHavenDelhi, Delhi, India This is a Technical Sales Representative role at WedHaven - a wedding management tech platform.Has experience doing sales for more than 3 years (ideally for software).
The Representative will be res...Show moreLast updated: 1 day ago
- Promoted
- New!
Tier 2 Technical Support Delhi
Chronos Consultingdelhi, India Our client is a leading WordPress page builder plugin.They are looking for Technical Support Agents.These are full-time, home office based positions providing technical support via chat or email du...Show moreLast updated: less than 1 hour ago
- Promoted
- New!
Technical Sales Specialist
VE Quality Instrumentation Pvt. Ltd.meerut, uttar pradesh, in We suggest you enter details here.This is a full-time remote role for a Technical Sales Specialist.The Technical Sales Specialist will be responsible for identifying and developing new business opp...Show moreLast updated: 21 hours ago