Sr. Infrastructure Analyst

Role Description

This position involves taking care of architecture, design, implementation, monitoring, administration, and support of computer infrastructure systems, services,

and applications.

• Analyze and recommend solutions, upgrades, and services for streamlining and system improvements.
• Support of hardware / software maintenance to include troubleshooting, installation and upgrades, Tier 3 support.
• Support multiple locations worldwide (domestic and international travel may be required).
• Complete IT operational tasks, project tasks, and end user support duties as assigned.
• Lead the architecture and design of infrastructure solutions and methodology.
• Lead high-profile, mission-critical IT projects and project teams.
• Resolve incidents through effective troubleshooting methodology, Tier 3.
• Maintain accurate updated documentation while performing essential job duties.
• Liaison with internal business partners, vendors, and external partners and resources.
• Assist other analysts with troubleshooting and fulfillment processes.
• Ability to train other staff in technical operations.
• Provides mentorship to others in the department.
• Assist management with strategic IT alignment and project management.
• Expected to resolve and take ownership of issues without management involvement.
• Subject matter expert on the operation, maintenance, management, and deployment of multiple computer infrastructure hardware / software solutions.

Skill Requirements

Primary Skill Set

management)

in virtual application deployment and management.

Qualifications And Education Requirements

Skills Required

Wan, Storage Systems, Vpns, Networking Concepts, virtual desktop infrastructure , Dns, intrusion detection, Firewalls, Dhcp, Permissions, Vdi, endpoint protection , Citrix, Active Directory, Group Policy, Vlans, Iis, Lan