IT Applications Analyst - Senior

Description

GPP Database Link (https : / / cummins365.sharepoint.com / sites / CS38534 / )

Job Summary

Provides comprehensive application functionality, configuration and support expertise for application software solutions; works with business analysts, architects, technical experts and software vendors on the solution requirements, design, configuration, functionality gap resolution, implementation, support, maintenance and enhancement of the applications.

Key Responsibilities

Analyzes and evaluates application functionality and provides recommendations to increase utilization of standard application functionality to improve business processes and capabilities Determines and documents optimum application setup and configuration to meet functional requirements and specifications; configures and verifies application setup and configuration Develops expertise in emerging application and solution trends and functionality; provides functional recommendations for assigned applications and systems. Conducts analysis of potential application solutions, identifies and recommends solutions to address functionality gaps in the application. Develops and maintains strong relationships with relevant vendors; works with vendors to improve application functionality and resolve functionality issues Partners with process owners, business analysts, systems analysts and architects to gather, document and review functional, architecture and technical requirements and define application functional designs. Serves as subject matter expert and point of contact on content, processes, procedures and functionality associated with assigned applications for projects and application support (as needed). Creates and manages functional specifications for a given project from which programs and configurations will be applied to create the program, application, or complete solution

Responsibilities

Competencies :

Business insight - Applying knowledge of business and the marketplace to advance the organization's goals.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Global perspective - Taking a broad view when approaching issues, using a global lens.

Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Manages conflict - Handling conflict situations effectively, with a minimum of noise.

Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Tech savvy - Anticipating and adopting innovations in business-building digital and technology applications.

Solution Configuration - Configures, creates and tests a solution for commercial off-the-shelf (COTS) applications using industry standards and tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements.

Solution Design - Creates and defines the solution design complete with instrumentation and measurement, using industry standards and tools, version control, and build and test automation to synthesize diagrams, models and documentation in order to build a solution that meets buildability, business, technical, security, governance and compliance requirements.

Solution Functional Fit Analysis - Composes and decomposes a system into its component parts using procedures, tools and work aides for the purpose of studying how well the component parts were designed, purchased and configured to interact holistically to meet business, technical, security, governance and compliance requirements.

Solution Modeling - Creates, designs and formulates models, diagrams and documentation using industry standards, tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements.

Solution Validation Testing - Validates a configuration item change or solution using the Function's defined best practices, including the Systems Development Life Cycle (SDLC) standards, tools and metrics, to ensure that it works as designed and meets customer requirements.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications

College, university, or equivalent degree in Computer Science, Information Technology, Business, or related subject, or relevant equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations.

Experience

Intermediate level of relevant work experience required. 3-5 years of experience.

Qualifications

Additional responsibilities 1. Application Support & Operational Reliability

• Manage support tasks, enhancements, and incident resolution within SLAs.
• Provide expert troubleshooting and root cause analysis for MES and related IT systems.
• Ensure high availability and rapid issue resolution during peak manufacturing hours.
• Monitor system health, conduct preventive maintenance, and respond to alerts.
• Escalate issues appropriately while maintaining ownership.
• Cross-Functional Collaboration & Continuous Improvement
• Coordinate with cross-functional teams for project milestones and site implementations.
• Work closely with Power Cell, engineering, and maintenance teams to align IT with Lean / Six Sigma initiatives.
• Collaborate with end users to understand pain points and deliver scalable solutions.
• Support integration between MES and equipment control systems.
• Process Optimization & Knowledge Management
• Analyze application performance to identify automation and optimization opportunities.
• Implement system changes to reduce manual effort and improve data accuracy.
• Document solutions and SOPs for consistent support across global teams.
• Balance urgent support with long-term improvement initiatives

Manufacturing Industry Experience

Technical Expertise & Mentorship

Job Systems / Information Technology

Organization Cummins Inc.

Role Category Hybrid

Job Type Exempt - Experienced

ReqID 2419954

Relocation Package Yes

Skills Required

Plm, Ms Sql, Application Support, Oracle Scripting, Oracle Erp, Mes