MGR (SPARES - IB) | Asia 2

Job Description

Job Title :

Mgr / Asst Mgr - Spares Sales

Level : L3

Function : Spares

Department (Sub-function)

Spares EBU

• JOB PURPOSE
• INTERACTION WITH STAKEHOLDERS

Internal

External

Direct

Export BU>

Marketing,Business Planning & NMD, Export BU>

Operations, Export BU>

Sales(Africa / SAME / LATAM / ASEAN)

Dealership, Distributors

Indirect

Export BU>

Spares

Customers

Educational Qualifications

Essential : Engg- Mech || Automobile Engineering

Preferred Institution : NIT & Equivalent

Desired Qualification : Engg- Mech||Automobile Engineering

Graduate||Any stream / branch

Work Exp

Min : 5

Max : 10

Industry Specification

Auto Components, Automobile

Addnl Requirements

Age

Min : 23

Max : 35

Need for travel

10

Technical / Functional

1. Commercial acumen

2. Product knowledge

3. Market knowledge

4. Channel management

5. Analytical skills

6. Team management

7. Openness to have digital infusion

Behavioural

L3 - ACT - Continuously raise the bar; Ensure results with speed; Meet customer expectations

5. KEY RESPONSIBILITIES

1. Market coverage & channel profitability

a. Responsible for achievement of Spares and Bajaj Genuine Oil sales volumes with respect to target

b. Adopts market based strategies to have complete tehsil level coverage

c. Adopts market based strategies to have complete coverage of part lines

d. Ensures the availability of part lines at retailer and mechanics level

e. Identifies and implements the right marketing activities to ensure awareness promotion and building loyalty

f. Ensures adequate availability of stock / inventory at all times throughout the channel

g. Ensures Vehicle Off Road (VOR) spares are expeditiously made available

h. Ensures synchronized coordination with service and sales counterparts to support vehicle seeding in new markets and for new products in existing markets

2. Customer satisfaction- Ensures customer satisfaction through best availability of spare parts throughout the captive and after-market channels

3. Systems & processes

a. Implements strategies to standardize systems and processes at channel level to ensure smooth flow of parts from the organization to end users

b. Creates key result areas (KRA) and trackers at channel level with clear cycle of review mechanisms

c. Identifies and implements the right blend of marketing tools to have positive impact on KRAs

d. Implements digital initiatives for data capturing and productivity improvement

e. Identifies training needs / gaps and impart trainings for channel staff for adherence to various processes & standards

f. Establishes Standard Operating Procedures (SOP) for various systems and processes

4. People management

a. Ensures synchronization of field team with clear framework and objectives

b. Channel team building expertise with motivation and trainings

The above list is not exhaustive and could evolve with changing needs & priorities of the company