Front Office Executive

Olga Resorts is looking for a warm, professional, and customer-focused Front Office Executive to be the first point of contact for our guests. This role is key to creating a positive first impression and ensuring smooth check-in / check-out experiences, handling guest queries, and providing exceptional hospitality throughout the guest's stay.

Key Responsibilities :

• Welcome guests with a friendly and professional attitude
• Handle check-ins, check-outs, and reservations efficiently
• Manage phone calls, emails, and guest inquiries
• Maintain accurate guest records and update booking systems
• Coordinate with housekeeping, kitchen, and other departments to fulfill guest requests
• Handle guest complaints or issues promptly and professionally
• Promote resort services and local attractions
• Ensure the front desk and reception area are clean and organized
• Maintain cash register and billing operations accurately

Job Type : Full-time

Pay : ₹15, ₹18,000.00 per month

Work Location : In person