Front Office Manager

Company Description

At Hotel The Karan, we prioritize your comfort and satisfaction with a wide range of well-appointed rooms, state-of-the-art facilities, and personalized services. Our experienced team is committed to making your experience seamless, from check-in to check-out. We aim to provide an exceptional stay for our guests with attention to detail and high-quality service.

Role Description

This is a full-time, on-site role for a Front Office Manager located in Chhindwara. The Front Office Manager will be responsible for overseeing daily front office operations, ensuring an efficient and smooth check-in and check-out process, managing guest relations, and ensuring customer satisfaction. The role includes managing front office staff, handling reservations, and maintaining communication between departments to provide top-notch service to guests.

Qualifications

• Skills in Office Administration and Front Office management
• Proficiency in Customer Service and Customer Satisfaction
• Excellent Communication skills
• Strong organizational and multitasking abilities
• Experience in the hospitality industry is a plus
• Ability to handle stressful situations with professionalism
• Bachelor’s degree in Hospitality Management or related field