Inside Sales Specialist

About NIIT :

NIIT Limited is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. With a strong focus on assuming leadership in the Digital Learning World and new career opportunities, NIIT Limited offers training and development solutions to individuals, enterprises, and institutions.

Roles & Responsibilities :

Calling & Follow-Up :

Engage with potential NIIT learners to communicate NIIT’s mission of providing career advancement opportunities.

Sales Lifecycle Management :

Manage the entire sales closing lifecycle for assigned leads, including :

Interest Creation :

Generate interest in NIIT’s programs.

Product Demonstration :

Effectively demonstrate the benefits and features of NIIT's offerings.

Sales Closing :

Convert leads into customers by closing sales.

Post-Sales Relationship Management :

Maintain and nurture relationships with customers after the sale.

Continuous Communication :

Maintain consistent communication with leads through phone, email, chat, and social media during the pre and post-sales processes.

Record Maintenance :

Keep detailed records of all interactions and communications with leads and customers.

Mandatory Skills : Sales Acumen :

Demonstrated ability to understand and effectively engage in sales processes.

Goal Orientation :

Strong drive to achieve and exceed sales targets.

Customer Focus :

Excellent customer service skills with a strong emphasis on understanding and meeting customer needs.

Communication & Influencing Skills :

Ability to effectively communicate and engage with strangers, making persuasive arguments for NIIT’s offerings.

Self-Motivation & Energy :

High levels of self-motivation and energy to thrive in a dynamic work environment.

High Integrity :

Demonstrated honesty and strong ethical principles in all dealings.

Additional Requirements :

Ability to work in a fast-paced and target-driven environment.

Excellent interpersonal skills and the ability to build strong relationships with customers.

Strong organizational skills with attention to detail.

Proficiency in using CRM software and other sales tools.