Retail Sales Specialist

About Ample :

With a rich legacy spanning over two decades in enterprise and premium retail, Ample stands as a forefront technology and premium retail leader in India. Our enterprise business addresses the intricate technology needs of corporate clients, while our retail outlets cater to the individual consumer's desires. A trailblazer in IT retail, Ample introduced Imagine in 2004, India's pioneering store dedicated to all things Apple. Our retail footprint extends across India through more partnerships with esteemed brands like Bose, Under Armour, and ASICS. Presently, we operate a network of 100+ stores spread across 30 cities, serving the diverse needs of over 1 million retail customers. In the enterprise domain, we deliver comprehensive end-to-end device lifecycle management and tailored technology solutions to a clientele exceeding 1500 customers. By merging innovation with profound industry expertise, Ample provides clients with bespoke solutions, empowering them to attain a competitive advantage in their respective business landscapes.

Key Responsibilities :

• Maximize The Sale Of Audio / Video Products At The Store, Ensuring Optimum Customer Satisfaction.
• Achieve Sales Goals Relative To Store Target.
• Evaluating The Customer's Requirement By Following The Bose Customer Engagement Standards To Provide Best ].
• Model Excellence In Theater Show Presentation / Product Demonstration To Walk-In Customers As Per Predefined Script.
• Ensuring Store Hygiene And Presentability / Functioning Of Products On Display.
• Coordinating Activities At The Back Office, Managing Inventory And Managing Payment Reconciliation With Bank.
• Responsible For Executing Post Sales Activities Like Payment Collection, Invoicing, Product Delivery And Installation.
• Managing External Vendors Like Mall Management Team Or SIS Partners, Logistics And Stationary Vendors On A Daily Basis.
• Handling Pre / Post Sales Customer Escalations And Queries.
• Respond To Customer E-Mails Within 24 Hours From Receipt As Per Guidance Provided By Supervisor.
• Interaction With Cross-Functional Departments For Operational Support.

Desired Profile :