Sales Service Manager

About Us :

We at eZONE, one of the Best Leading Security Solutions Companies in India, believe that people make an organization and more so in service-driven organizations. Having this in mind we have created infrastructure in such a way that we are as close as possible to attend to the client needs... Our team comprises of highly skillful and tech- savvy professionals, who gauge your needs from a bird’s-eye view, leaving no concern unattended. We understand that a fine blend of unmatched experience, attention to details, advanced technology and constant innovation is the key to perfect execution.

It is the sense of responsibility and commitment that motivates us to continually upgrade our knowledge and sharpen our professional skills. With a professionally skilled and OEM trained team of experts in-house, our prime concern is to serve the clients with a sense of ownership as a leading Security Solutions Company in India. An experienced and knowledgeable management that is inclusive of Customer Care Department, Operational Department, Project Managers, Site Engineers & finally the well trained contract staff and dedicated Service department that aims at making life simple and hassle-free for all…

About the role :

The role Manager - Service Sales (New Client Acquisition) is responsible for selling the AMC (Annual Maintenance Contracts) to the third-party Corporate Clients and below mentioned is the brief JD.

Brief JD :

• New lead generation and client acquisition activities related to AMC across the designated region.
• Enhancing business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Presenting the company profile effectively and displaying the Value additions that we bring to the client’s table.
• Focusing on Solutions selling and achieving sales commitments / Quotas as per set targets.
• Assessing competition and strategizing the way forward to close the sale.
• Engaging existing clients & key account management.
• Ensuring customer satisfaction, helping stake holders during execution.
• Following the set sales procedures, updating status of every prospect / opportunity / client in Internal CRM.
• Maintaining technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in industry related workshops.
• Contributing to team effort by accomplishing related results as needed.
• Maintaining cordial relations with all internal departments for better productivity.
• Being a flag bearer of Ezone Values and culture in external markets.

Desired Skills :

1. Presentation Skills, Excellent communication skills, Ability to converse and convince, Client Relationships, Understanding customer needs, Cold calling ability, High Energy Levels, Negotiation Skills

2. Prospecting Skills, Meeting Sales Goals, Creativity, Sales Planning, Independence, Motivation for Sales

Basic Requirement :

1. Graduate / Post Graduate with minimum 6 years of experience.

2. Should be an Individual Contributor.

3. Experience in Field Sales and experience of acquiring bigger MNC and Enterprise Clients, preferably from IT Segment, Pharma etc.,

4. Understanding of services business, selling of AMC Contracts, working with Facility Management companies like JLL, CBRE, C&W etc., would be an advantage.