What You’ll Do : -
Engage & Convert : Connect with inbound leads via calls, emails, and chat. Understand parent needs and guide them through purchase decisions.
Upsell & Cross-Sell : Recommend advanced programs, bundles, and learning tools to maximize customer value and meet revenue goals.
Product Expertise : Build deep knowledge of our programs, outcomes, and success stories to deliver persuasive, confident pitches.
CRM & Pipeline : Maintain accurate records of interactions, follow-ups, and deal progress for seamless reporting.
Customer Experience : Ensure every interaction is empathetic, supportive, and solution-oriented.
Collaboration : Share feedback with marketing, product, and support teams to refine messaging and enhance user journeys.
What We’re Looking For : -
Excellent English communication (neutral / global accent).
1–3 years’ experience in international B2C / B2B inside sales, telesales, or customer success .
Proven ability to meet / exceed monthly revenue targets.
Comfortable with night shifts (9 pm–6 am IST) and a 6-day work week.
Tech-savvy and confident using CRM, video calls, and productivity tools.
High empathy, strong consultative approach, and ability to explain value propositions clearly.
Bonus : Prior experience in EdTech or selling digital learning solutions to parents overseas.
Sales Executive • Mumbai, India