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Tele Caller Executive

Tele Caller Executive

PrayatnaIndia
2 days ago
Job description
  • Make outbound calls to potential and existing customers to promote products, services, or campaigns.
  • Answer inbound calls from customers to address inquiries, resolve issues, and provide information.
  • Maintain detailed records of calls, customer feedback, and outcomes in the database.
  • Achieve daily, weekly, and monthly targets for call volume, lead generation, or sales.
  • Follow up with leads or customers as necessary to close deals or ensure satisfaction.
  • Understand customer needs and suggest appropriate products or services.
  • Handle complaints professionally and escalate issues to the appropriate department when required.
  • Collaborate with the sales or support team to improve customer engagement strategies.
  • Stay updated on product knowledge, company policies, and industry trends.
  • Adhere to call scripts, protocols, and compliance guidelines during interactions.
  • Job Type : Full-time

    Pay : ₹15, ₹25,000.00 per month

    Benefits :

    • Leave encashment
    • Paid sick time
    • Paid time off
    • Language :

    • Hindi (Required)
    • English (Required)
    • Work Location : In person

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