Warehouse Executive- After sales

The executive will be responsible for coordinating and managing the logistics operations in Ahmedabad. The key responsibilities include :

• Coordinate vehicle dispatch and ensure timely delivery and pickup
• Monitor vehicle movement and tracking
• Handle customer calls for scheduling orders and addressing queries
• Plan daily routes for efficient delivery
• Schedule and monitor urgent pickups
• Control vehicle costs
• Follow up and resolve customer escalations via email
• Manage vehicle arrangement and maintenance
• Train and develop support staff
• Control in-transit damage
• Coordinate with warehouse team to address errors and cancellations
• Plan alternative orders in case of in-transit cancellation

Candidate Qualifications :   The ideal candidate should possess the following qualifications :

Required Skills : The ideal candidate should have the following skills :

Skills Required

Process Optimization, Data Entry, Route Planning, Vehicle Tracking