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(Urgent Search) Asst. CRM Manager
Zyoin GroupBengaluru, Karnataka, India7 hours ago
Job descriptionResponsible for Customer Satisfaction and high service quality standards - Responsible in maintaining MIS and closely work for Preparation of Final work Co-ordinating with the internal partners and middle office teams for the process Responsible for Demand generation, Cheques validation, Sales Order, Generation, Responsible for handling customers of Lawns & Beyond project contains entire Attending customers who visit HO with their queries to resolve and ensure 100% Resolving customer queries, preparing ledgers and addressing the issues Managing post booking customer services till delivery / possession stage. Collection of payment dues, against demands generated with construction progress Assisting customers on allotment of Flats, Registration, Cancellation, Bank Loan
Role : Asst. CRM Manager - Post Sales (only RealEstate industry experience is mandatory)
Experience : 2 to 9 Years
Budget : 6.5 - 7 LPA
Notice Period : Immediate to 30 days
Location : Bangalore- Whitefield (wfo)
Job Description :
- Build and maintain relationships with the entire customer base assigned; by ensure
constant engagement with customers during the life cycle and moments of planned
spontaneity. Planned wow moments executed to perfection at important stages in the
customer lifecycle like welcome, agreement and handover of possession
Consistency in experience backed up by constant monitoring and necessary
enhancements
Report.
improvement & updating the MIS report logic's.
Customer Master, Material, Debit & Credit Note creation.
customer data base.
satisfactory with the adequate resolution to the query. Cancellations, transfer
requests and registration process.
highlighted by the customers through call.
Issues, Transfer of Deeds, Bank Loan processing of document
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Asst Manager Crm • Bengaluru, Karnataka, India
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