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CRM Copy Lead

CRM Copy Lead

KapivaBangalore Urban, Karnataka, India
3 days ago
Job description

About the Role

We are looking for a visionary Creative Lead, someone who has grown through the copywriting / content track, to lead and elevate the creative expression of Kapiva across digital, product, and CRM channels. This is a strategic + hands-on role where you’ll manage a 3-5 member team and set the tone for high-impact storytelling and campaign design across the brand.

As a member of the marketing leadership team, you’ll directly shape how Kapiva communicates with its audience – from short-form snackable Reels to CRM journeys to large-scale campaigns across wellness categories like Men’s Health, Gym Performance, Daily Wellness, Lifestyle, Packaging, International and Retention.

Key Responsibilities

Creative Vision & Content Strategy

  • Define and evolve the brand’s creative tone across platforms.
  • Lead the development of engaging, conversion-led content strategies for Instagram

Reels, YouTube Shorts, CRM, and website.

  • Guide storytelling across digital-first Ayurveda narratives that simplify wellness for
  • today’s consumer.

    Copy & Storytelling Excellence

  • Personally shape long-form and short-form scripts that cut through digital clutter.
  • Ensure a consistent, compelling brand voice across copy touchpoints – from CRM to
  • campaigns to social.

  • Be the final eye on important copy deliverables while mentoring copy team members.
  • Team Leadership & Development

  • Lead a 15+ member creative team via Creative Leads; mentor copywriters directly.
  • Conduct weekly reviews, ideation sessions, and drive best-in-class execution standards.
  • Foster a culture of experimentation, learning, and high-performance creativity.
  • Cross-Functional Collaboration

  • Partner with Growth, Performance Marketing, Product, and Retention teams to co-own
  • business outcomes.

  • Align creative efforts with platform best practices, brand goals, and campaign KPIs.
  • Performance & Optimization

  • Review content effectiveness via metrics (CTR, engagement, conversions).
  • Use performance insights to refine future storytelling & formats.
  • Requirements

  • 6 + years in content, copywriting, or creative strategy roles.
  • At least 2–3 years in a team handling role managing copy teams.
  • Deep experience in digital content creation, particularly Instagram Reels, YouTube
  • Shorts, CRM communications.

  • Ability to balance brand-first storytelling with performance-led outcomes.
  • Bonus if you’ve worked in D2C or wellness / FMCG space.
  • You’ve written at scale — landing pages, campaigns, CRM journeys, influencer scripts,
  • and more.

  • Experience collaborating with designers, performance marketers & product teams.
  • Why Join Us?

  • Lead the full-stack creative engine of one of India’s fastest-growing wellness brands.
  • Own storytelling across product + performance + retention — no silos!
  • Opportunity to reimagine Ayurveda for the next-gen audience.
  • Fast-paced, founder-led environment with strong marketing DNA.
  • Competitive compensation and ownership of outcomes.
  • If you live and breathe copy, know how to lead from the front, and want to build a brand that

    truly impacts lives — we’d love to hear from you.

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    Crm • Bangalore Urban, Karnataka, India

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