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Tanla Solutions - Key Accounts Manager

Tanla Solutions - Key Accounts Manager

Tanla Platforms Limited Tanla Platforms LimitedMumbai, India
30+ days ago
Job description

Role : Key Account Manager

Location : Mumbai

About the Role :

  • To oversee the relationships with its most important clients.
  • Responsible for obtaining and maintaining long term key customers by comprehending their requirements.
  • Building strong relationships with strategic customers and will be able to identify needs and requirements to promote company's solutions and achieve mutual satisfaction.

What you'll be Responsible for ?

  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
  • Acquire a thorough understanding of key customer needs and requirements.
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Ensure the correct products and services are delivered to customers in a timely manner
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Play an integral part in generating new sales that will turn into long-lasting relationships.
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
  • What You'd have?

  • 3-4 years of experience as key account manager
  • Experience in sales and providing solutions based on customer needs.
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Excellent organizational skills
  • Ability in problem-solving and negotiation
  • MBA from a premier institute
  • (ref : iimjobs.com)

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    Key Account Manager • Mumbai, India

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