Customer Service Executive-Reputed Manufacturing industry-Mumbai, Maharashtra, India-25k-Saniha

JOB DETAILS

• Answering client correspondences through email, social media, and by phone.
• Relaying extensive product information to customers.
• Closing sales for the company.
• Filing customer records, including contact information, purchases and billings.
• Conducting surveys and writing reports based on customer feedback on products and services.
• Providing customers with clear instructions to resolve issues.
• Rerouting customer calls to other departments when advanced solutions are needed.

FUNCTIONAL AREA

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