Experience Researcher

Job Description :

Job Title : Experience Researcher

Location : Pune

Experience : 2-3 Years

Employment Type : Full-Time

Job Overview :

We are seeking a Design Researcher who can go beyond gathering data to reveal deep human insights that drive design, innovation, and strategic decisions. The ideal candidate is curious, analytical, and empathetic - skilled in both primary and secondary research - and capable of transforming complex findings into clear, actionable design opportunities that influence business direction.

Key Responsibilities

• Plan and conduct end-to-end primary research - including interviews, contextual inquiries, ethnographic studies, and usability evaluations - to understand user behaviors and motivations
• Perform rigorous secondary research across multiple sources to identify industry trends, emerging technologies, and best practices
• Synthesize qualitative and quantitative inputs into compelling insights, frameworks, personas, experience principles, and opportunity maps
• Partner closely with designers, product managers, and business stakeholders to align research insights with design and strategic goals
• Develop research reports, storytelling artifacts, and visual narratives that effectively communicate insights to diverse audiences
• Co-facilitate design sprints, ideation sessions, and co-creation workshops that translate research into tangible design outcomes
• Continuously advocate for the voice of the user throughout the product development and decision-making process

Key Skills & Qualifications

Location :

DGS India - Pune - Kharadi EON Free Zone

Brand : Merkle

Time Type : Full time

Contract Type : Permanent#DGS

Skills Required

User Research, Secondary Research, Figma, Primary Research, MIRO