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Customer Support Executive

Customer Support Executive

RAASA KARTSmumbai, maharashtra, in
17 hours ago
Job description

✨  We’re Hiring! Customer Care Executive – Raasa Karts

Love chatting with people and solving problems? 💬

Join  Raasa Karts , India’s first street-food delivery platform bringing your favourite food at  the same price as offline ! 🍛

📍  Location :  Noida Sector 62

💻  Work from Home option available

🪑  Completely Desk Job

💰  Salary :  ₹20,000 / month

🕒 6 Days a Week

At  Raasa Karts , we’re building India’s first  street food delivery platform  that brings your favourite food at  the same price as offline  — with no hidden charges and no commissions for sellers.

We’re looking for a  Customer Care Executive  who can help us ensure a smooth experience for both our customers and vendors.

🎯  Responsibilities

  • Handle customer and vendor queries via  calls, WhatsApp, and chat .
  • Coordinate with delivery and operations teams for issue resolution.
  • Maintain service records, update CRM, and ensure timely responses.
  • Help build customer trust with empathy, accuracy, and clear communication.

💡  Requirements

  • Excellent  Hindi and English  communication skills.
  • Confident in using WhatsApp Web, Excel, and basic computer tools.
  • Previous experience in  customer support / food delivery / e-commerce  preferred.
  • Must be proactive, calm under pressure, and solution-oriented.
  • 🌟  Why Join Us

  • Fixed pay ₹20,000 / month
  • Friendly, fast-paced startup environment
  • Flexible work options (WFH available)
  • Be part of a mission-led company making street food delivery fair and affordable
  • Create a job alert for this search

    Customer Support Executive • mumbai, maharashtra, in

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