Sales Operations Specialist

Job Description :

We are looking for a strategic and execution-oriented individual with 3-5 years of experience owning the complete GTM operational engine - spanning systems, processes, reporting, and cross-functional alignment across Marketing, Sales, and Customer Success. You will be responsible for bringing clarity, efficiency, and visibility to our revenue processes.

Key Functional Areas of Responsibility

Lead the overall RevOps strategy across the funnel— Sales, and Customer Success

Own the GTM systems and tools stack (CRM, automation tools, reporting platforms)

Drive funnel visibility and reporting—ensure the right KPIs are defined, measured, and acted upon

Standardize processes across the revenue cycle (lead qualification, pipeline management, renewals, etc.)

Partner with functional heads to align on metrics, data definitions, and operational workflows

Oversee the implementation and governance of CRM best practices and data hygiene

Identify gaps and implement automation or process improvements to scale operations

Professional Competencies

Strong understanding of B2B SaaS revenue models and funnel dynamics

Storyteller – able to craft and deliver compelling narratives for stakeholders

Ability to think holistically while also diving deep into operational details

Excellent problem-solving and analytical capabilities; comfortable working with data

Strong cross-functional communication and stakeholder management skills

Self-starter who thrives in a fast-paced and ambiguous environment

Professional Skills & Qualifications

3-5 years of experience in Revenue Operations, Sales Operations, or Business Operations

Proven experience leading cross-functional RevOps initiatives end-to-end

Deep expertise with CRM systems (preferably Hubspot)

Strong knowledge of lead-to-cash processes and funnel metrics

Exposure to reporting / BI tools such as Zoho Analytics, Power BI, or Tableau

Strong command of Excel / Google Sheets

Demonstrated ability to design and implement scalable processes and systems

Experience working directly with leadership teams, providing data-driven insights and recommendations