Product Operations Specialist

About The Company

BP Energy is a global leader in the energy sector, committed to delivering sustainable and innovative solutions for a cleaner energy future. With a rich history of operational excellence, BP Energy focuses on transforming the energy landscape through technological advancements, strategic investments, and a strong commitment to environmental responsibility. As part of its vision to support the transition to renewable energy sources, BP Energy is actively expanding its portfolio in electric vehicle (EV) charging infrastructure, aiming to provide accessible, reliable, and efficient charging solutions worldwide. The company fosters a culture of diversity, inclusion, and continuous learning, empowering its employees to drive impactful change in the industry.

About The Role

The Product Operations Specialist at BP Energy plays a pivotal role in ensuring the smooth delivery and operational excellence of the bp pulse EV charging network. This role involves managing cross-functional collaboration, optimizing product delivery processes, and maintaining comprehensive documentation to demonstrate program execution. The specialist will work closely with various teams, including Product & Tech, Business, and Leadership, to align operational activities with organizational goals. The position requires a strategic thinker with strong analytical skills, capable of navigating complex workflows within an Agile or Waterfall methodology. The shift pattern for this role is from 2 : 00 pm to 11 : 00 pm IST, and it offers an exciting opportunity to contribute to a rapidly growing segment of BP Energy's portfolio, supporting sustainable mobility solutions globally.

Qualifications

To succeed in this role, candidates should possess a comprehensive understanding of the EV charging industry, including key players and emerging trends. A systematic working style, strong problem-solving abilities, and tech fluency are essential. Candidates should demonstrate proficiency in data interpretation and analysis from various sources, with experience in agile software development methodologies. Excellent communication skills, leadership qualities, resilience, and adaptability are critical for managing expectations and driving team collaboration. Technical skills required include expertise in Microsoft Power Automate, Power Apps, Power BI, Azure DevOps (ADO), and the Microsoft Power Platform. A bachelor&aposs degree or equivalent experience in communications, Business, Economics, or STEM fields is preferred.

Responsibilities

• Ensure a comprehensive view of the product portfolio and operating program, assessing their impact on the business.
• Support and optimize the product delivery process to align with organizational commitments and strategic objectives.
• Create, maintain, and articulate clear documentation demonstrating program execution, including weekly recaps and high-level communications for leadership and C-level stakeholders.
• Manage key operational processes throughout triage, proof of concept / discovery, execution, and continuous improvement within Agile or Waterfall methodologies.
• Lead initiatives to streamline workflows, reduce bottlenecks, and enhance cross-functional coordination across teams and regions.
• Partner with senior leadership, including the Chief Customer and Product Officer, to align processes with organizational vision and strategic goals.
• Gather input from regional teams, product managers, and external stakeholders to inform product increment planning and process enhancements.
• Collect and analyze qualitative and quantitative data to optimize digital delivery frameworks and stakeholder interfaces.
• Propose and implement tooling and reporting enhancements that align with BP's standards, utilizing tools such as Power BI, ADO, and enterprise productivity software.
• Promote best practices and standardization in software tool usage and reporting across the Product & Tech teams and wider business units.

Benefits

BP Energy offers a competitive benefits package designed to support the well-being and professional growth of its employees. Benefits include comprehensive health and medical insurance, life insurance, and wellness programs. Employees have access to extensive learning and development opportunities, fostering continuous skill enhancement and career progression. The company promotes a healthy work-life balance through flexible working arrangements where applicable and encourages a culture of inclusion and diversity. Additional benefits may include retirement plans, employee assistance programs, and various employee discounts. BP Energy values its employees and invests in creating an engaging and supportive work environment that encourages innovation and collaboration.

Equal Opportunity

BP Energy is committed to fostering an inclusive workplace that values diversity and equal opportunity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable laws. We are dedicated to providing reasonable accommodations to candidates and employees with disabilities to ensure they can participate fully in the recruitment process and perform their roles effectively. Our commitment to diversity and inclusion is integral to our mission of creating a sustainable energy future and building a workplace where everyone feels respected and valued.

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Skills Required

Power Apps, Power Bi, microsoft power automate, Azure Devops