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French Customer Support Executive

French Customer Support Executive

Birlamedisofthyderabad, India
12 hours ago
Job description

Role Description

We are looking for a French-speaking professional to join our team for the implementation of our Hospital Management Software at a prestigious hospital in Bukavu, Democratic Republic of the Congo (DRC) .

This role will involve close coordination with hospital staff, on-ground implementation of software modules, and continuous communication with our development and support teams in India. The project offers a distinctive opportunity to work in Africa and contribute to a large-scale digital healthcare transformation.

Key Details

  • Location : Bukavu, DRC (onsite deployment required)
  • Initial Phase : 1–2 months remote / online from India
  • Deployment : 2–3 months onsite in Bukavu for implementation
  • Post-implementation : Remote project support, with occasional site visits if required

Preferred Profile

  • Must be fluent in French and English (spoken and written).
  • Candidates currently based in Pune will be given preference.
  • Candidates with Congo (DRC) citizenship or prior experience working in African countries will be preferred.
  • Background in tech, healthcare IT, customer support, hospital management systems, or related software implementation is desirable.
  • Strong communication, adaptability, and cross-cultural collaboration skills.
  • Willingness to travel and work in international environments.
  • If you are skilled, adaptable, and excited to take on a high-impact global healthcare technology project, we invite you to apply.

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