Customer Support Executive
Trupeer AIhyderabad, telangana, in1 day ago
Job descriptionTroubleshoot issues and guide users through product workflows and best practices. Escalate complex technical problems to relevant teams and ensure prompt Maintain accurate records of interactions in the ticketing system. Contribute to knowledge base documentation and process improvements. Excellent English communication skills - both written and spoken. Willingness to work night / early morning hours (1 AM onwards) to support the 2–3 years of experience in customer support or a similar client-facing role. Tech-savvy with familiarity in ticketing systems (e.g., Zendesk, Freshdesk, Intercom) Strong problem-solving skills, patience, and customer-first attitude. Prior experience supporting SaaS products or B2B customers. Understanding of basic technical troubleshooting or onboarding processes. Opportunity to work closely with a global customer base and fast-growing startup Growth-oriented culture that values initiative, empathy, and ownership.
About Trupeer
Trupeer.ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT
Bombay, BCG, and Samsung Korea. Backed by RTP Global and Salesforce Ventures, the
platform is democratizing product content creation enabling anyone to instantly create
professional product videos and documentation for software. Similar to how Claude and
Cursor empower everyone to build software.
The platform is already trusted by 20,000+ teams, including Fortune 100 companies, Glean,
MIT, Accenture and more. Read here : Forbes feature.
Role : Customer Support Executive
We are looking for a proactive and empathetic Customer Support Executive to assist our
global customers, primarily based in the US. The ideal candidate should have excellent
communication skills, a strong grasp of support tools, and the ability to manage customer
queries with professionalism and care.
Key Responsibilities :
- Respond to customer queries via email, chat, and support tickets in a timely and
professional manner.
resolution.
Must-Have Skills :
US time zone.
and CRM tools.
Good to Have :
What We Offer :
team. Exposure to international client communication and modern support tools.
Create a job alert for this search
Customer Support Executive • hyderabad, telangana, in
Related jobs
Hugosave, a B2C consumer finance app, and HugoHub, a B2B Banking as a Service platform.Atlas is Headquartered in Singapore.
Hugosave is a personal financial management application that puts saving f...Show moreLast updated: 15 days ago
- Promoted
Customer Support Executive
Zokohyderabad, India As a Customer Support Executive, you will be at the forefront of our customer interactions, ensuring every query is resolved efficiently and carefully.
This role is exclusively focused on chat suppo...Show moreLast updated: 15 days ago
- Promoted
Customer support executive
ConfidentialHyderabad / Secunderabad, Telangana Collaborating with the Customer IT department on the deployment and.Installing, configuring, and maintenance of Pbx / Voip systems.
Performing diagnostic tests and repairs, as well as developing data ...Show moreLast updated: 13 days ago
- Promoted
Customer Support Executive
MTechZillaHyderabad, IN At MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age.
We’re currently seeking an experienced Customer Support Executive to j...Show moreLast updated: 1 day ago
- Promoted
US Customer Support Executive
ConfidentialHyderabad / Secunderabad, Telangana Handle customer queries through inbound / outbound calls in an international process.Provide accurate information and resolve customer concerns in a professional manner.
Maintain a high level of custo...Show moreLast updated: 30+ days ago
- Promoted
Senior Customer Support Executive
ConfidentialHyderabad / Secunderabad, Telangana Handle customer queries through inbound / outbound calls in an international process.Provide accurate information and resolve customer concerns in a professional manner.
Maintain a high level of custo...Show moreLast updated: 30+ days ago
- Promoted
Senior Customer Support Executive | International BPO
ConfidentialHyderabad / Secunderabad, Telangana Handle customer queries through inbound / outbound calls in an international process.Provide accurate information and resolve customer concerns in a professional manner.
Maintain a high level of custo...Show moreLast updated: 30+ days ago
Customer Support Executive (Entry Level)
The Golden RiseHyderabad, TS, Telangana, IN Company Overview : The Golden Rise, located in Hyderabad's vibrant Gachibowli district, is a premier talent outsourcing firm.
We specialize in connecting skilled profe...Show moreLast updated: 30+ days ago
Customer Support Executive
ATLAS CONSOLIDATED PTE. LTD.Hyderabad, Telangana, INQuick Apply
- Promoted
- New!
Customer Support Executive (Open to Freshers)
Thrillarkhyderabad, India Thrillark is a discovery and booking platform for experiences—be it iconic landmarks, hidden gems, or local adventures.With over 10,000+ curated activities across the UAE, Southeast Asia, and beyon...Show moreLast updated: 14 hours ago
- Promoted
Customer Support Executive (Intern)
ConfidentialHyderabad / Secunderabad, Telangana, India Job Title : Customer Success Executive (Intern).We are seeking a highly motivated and customer-focused Customer Success Executive to join our team.
This role is pivotal in ensuring customer satisfact...Show moreLast updated: 4 days ago
- Promoted
Customer Support Representative
HSBChyderabad, India We hope this message finds you well!!.One of the largest banking and financial services organization catering to 40 million customers with offices in 63 countries.
Their customers base spans from in...Show moreLast updated: 13 days ago
- Promoted
Technical Support Executive
ConfidentialHyderabad / Secunderabad, Telangana, India We are hiring energetic freshers.Leading CX Clients in Hyderabad.Job Title : Customer Support Executive (English + Tamil).
Must : Should have excellent conversational skills in English and Tamil | Mu...Show moreLast updated: 4 days ago
- Promoted
Customer Support Executive-Billing
ConfidentialHyderabad / Secunderabad, Telangana, India An American cloud-based software company headquartered in San Francisco, California.Notable provider of cloud-based customer relationship management (CRM) solutions.
The company has gained prominenc...Show moreLast updated: 4 days ago
- Promoted
Customer Support Executive
Aasma CareersHyderabad, IN We are hiring for a MNC Company for Language Interpreter (Customer Support) Role.Permanent Work From Home PAN India.Languages : - Excellent English +Hindi / Urdu / Gujarati / Punjabi / Bengali / Nepali / French...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Support Executive (B2B)
Art Gharanahyderabad, telangana, in At Art Gharana, we believe creativity can transform workplaces.As we expand our corporate (B2B) vertical globally, we’re looking for a Customer Support Executive who can deliver outstanding client ...Show moreLast updated: 15 hours ago
- Promoted
Customer Support Executive
ConfidentialHyderabad / Secunderabad, Telangana, Pune Handle customer queries through inbound / outbound calls in an international process.Provide accurate information and resolve customer concerns in a professional manner.
Maintain a high level of custo...Show moreLast updated: 30+ days ago
- Promoted
Product Support Executive
ConfidentialHyderabad / Secunderabad, Telangana We are seeking a Product Support Executive to join our team in India.The ideal candidate will have a strong background in technical support and a passion for helping customers resolve their product...Show moreLast updated: 30+ days ago
- Promoted
Customer support Executive
ConfidentialHyderabad / Secunderabad, Telangana, India Respond to inbound customer enquiries via phone, email, and chat—provide timely, accurate solutions and document interactions in the CRM.
Diagnose and troubleshoot product / service issues, guiding cu...Show moreLast updated: 4 days ago