Telecalling

Key Responsibilities :

• Make outbound calls to prospective students who have expressed interest in studying abroad.
• Explain various study abroad programs, eligibility requirements, and benefits to potential clients.
• Answer student queries related to universities, courses, visa processes, scholarships, etc.
• Schedule consultations and follow-up calls with students for further assistance.
• Maintain accurate records of student interactions, feedback, and follow-up actions.
• Meet or exceed individual and team telecalling targets.
• Work closely with the counseling team to ensure seamless communication and conversion of leads.
• Keep up-to-date with the latest developments in study abroad programs, visa regulations, and scholarship opportunities.
• Provide excellent customer service and support to all prospective clients.

Required Qualifications :

Preferred Skills :