Job Description
Job Title : Style Associate
Department : Retail Stores
Reports To : Store Manager
Role Summary : The Style Associate represents the face of the brand, delivering
exceptional customer experiences, assisting in driving sales, and
ensuring smooth store operations through customer focus, sales
expertise, flexibility, and teamwork.
Key
Responsibilitie
: Customer Focus
- Understand customer needs and preferences to recommend
suitable jewelry pieces.
Address customer queries effectively and escalate complexissues when required.
Sales Mastery
Demonstrate knowledge of product categories, includingfeatures, benefits, and competitive positioning.
Communicate product value effectively to customers.Support the store in achieving store targets.Stay updated with the latest collections, and promotions.Flexibility and Change Management
Adapt to varying shift timings and store requirements.Be open to transfers within the cluster area as per businessneeds.
Exhibit punctuality and readiness to take on additionalresponsibilities when needed.
Store Operations Excellence
Assist the Senior style associate in processing store deliveries,online order processing, and packaging.
Assist in stock replenishment and visual merchandising.Ensure the store looks presentable, inviting, and adheres tocleanliness standards.
Support theft prevention by maintaining vigilance and followingprotocols.
Follow all company policies, work processes and storestandard operating procedures (SOPs).
Collaboration
Collaborate with team members to ensure smooth storeoperations.
Work as a cohesive team player, contributing to groupsuccess.
Decision-Making and Sensitivity
Display sensibility and sensitivity when addressing customerconcerns.
Use sound judgment in handling challenging situations whilemaintaining brand standards.
Candidate
Requirement
Graduate / HSC (Freshers) / SSC qualification with 2 years ofexperience in retail.
Must be above 18 years of age and below 28 years of ageGood communication and interpersonal skillsAbility to learn quicklyPositive and enthusiastic attitudeExcellent presentation and grooming standardsFlexibility and adaptability to work varied shifts (includingweekends and evenings)
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Skills Required
Customer Focus, Visual Merchandising, theft prevention , Store Operations