Assistant Vice President - Delivery Management

Job Title : Delivery Lead Senior : Noida or To : Vice President : 12+ years (with at least 3 years in a leadership Type : Overview :

We are seeking a dynamic and experienced Delivery Lead (Senior AVP) to head the delivery of AI-based conversational platforms, with a strong focus on technologies such as Amelia.AI. This individual will be responsible for end-to-end project delivery, stakeholder management, and team leadership across large-scale enterprise implementations. The ideal candidate should have hands-on experience in implementation, team management, and coding, coupled with excellent client-facing communication Responsibilities :

• Lead the end-to-end delivery of conversational AI projects, ensuring quality, timelines, and budget adherence.
• Serve as the primary point of contact for internal stakeholders and external clients, managing expectations and driving satisfaction.
• Provide technical leadership and hands-on guidance on platforms like Amelia.AI, and integrate them into broader enterprise ecosystems.
• Manage and mentor a large, multi-functional delivery team of 50+ professionals, including developers, business analysts, and QA engineers.
• Collaborate with solution architects, product managers, and engineering teams to define scope, timelines, and delivery roadmaps.
• Monitor key performance indicators (KPIs), project risks, and implement corrective actions as needed.
• Develop and implement best practices for Agile / DevOps methodologies to ensure high-quality and timely delivery.
• Participate in code reviews, technical deep-dives, and maintain a hands-on approach to technology wherever required.
• Prepare and present regular updates to senior leadership including the VP and executive Skills & Experience :
• 12+ years of experience in IT services or consulting, with at least 5+ years of project delivery leadership.
• Strong working knowledge of Amelia.AI or similar Conversational AI platforms (e.g., IBM Watson, Google Dialogflow, Azure Bot Framework).
• Demonstrated experience in managing delivery teams of 50+ across multiple geographies.
• Solid foundation in software development (coding) preferably in Python, Java, or Node.js with the ability to contribute or debug where needed.
• Strong understanding of AI / ML workflows, NLP concepts, and system integration principles.
• Proven expertise in stakeholder management, client communication, and handling escalations effectively.
• Experience working with Agile / Scrum methodologies and tools like JIRA, Confluence, or Azure DevOps.
• Excellent verbal and written communication skills, with the ability to interact confidently with C-level Qualifications :
• Bachelors or Masters degree in Computer Science, Information Technology, or related field.
• Certifications in Agile (Scrum Master / PMI-ACP) or AI-related technologies.
• Exposure to cloud platforms such as AWS, Azure, or GCP.

(ref : hirist.tech)