Training Manager - Hospitality & Property Management

The Hospitality & Property Management Trainer is responsible for designing, implementing, and facilitating training programs tailored to employees in the hospitality and property management sectors. This role aims to equip staff with the necessary skills, knowledge, and expertise to excel in guest services, property management, customer relations, and operational efficiency. The trainer will ensure that employees understand and adhere to industry standards, health and safety regulations, and best practices.

Key Responsibilities :

Training Program Development :

• Develop comprehensive training programs focused on hospitality operations (front desk, housekeeping, guest services, event coordination) and property management (tenant relations, maintenance, leasing, safety protocols).
• Create training materials, manuals, and presentations for employees at all levels (entry to management).
• Ensure training content is up-to-date, relevant, and aligned with industry trends and regulations.
• Customize training modules to meet the specific needs of different roles within the property or hospitality organization.

Training Delivery :

Employee Development and Assessment :

Monitoring and Reporting :

Collaboration with Other Departments :

Qualifications :

Education and Certifications :

Skills :

Role :   Product / Service Trainer

Industry Type :   Hotels & Restaurants

Department :   Teaching & Training

Employment Type :   Full Time, Permanent

Role Category :   Corporate Training

Education

UG :   Diploma in Hotel Management, B.Sc in Hospitality and Hotel Management

Skills Required

Hospitality, Training, training programs , Training And Development, Property Management, Hospitality Management, Training Management