Key Responsibilities
1. Learning Strategy & Program Development
- Design and implement scalable, outcome-driven learning strategies aligned with business goals.
- Lead the end-to-end process of TNA (Training Needs Analysis), content development, delivery, and impact measurement.
- Develop functional, behavioral, and leadership training programs for corporate, retail, call center, and distribution center teams.
- Drive and oversee Group-level training initiatives across all locations, ensuring consistency, scalability, and alignment of learning interventions with business priorities.
2. Leadership & Talent Development
Design and deliver programs for high-potential talent and succession planning.Implement Individual Development Plans (IDPs) and execute Assessment & Development Centers.Build internal coaching capability and foster a culture of continuous learning and performance excellence.3. Digital Learning & LMS Management
Oversee the management and enhancement of LMS platformsDrive adoption of digital learning and curate content aligned to evolving workforce needs.Lead cost-effective decentralization of training initiatives through tech-based learning strategies.4. Organizational Development & Change Management
Spearhead strategic OD projects including on-boarding transformation, talent mobility, and leadership pipelines.Design interventions for improving engagement, retention, and internal capability building.Drive culture change and manage resistance through structured change management frameworks.5. Stakeholder & Team Management
Lead and mentor a large, geographically dispersed team of trainers and L&D professionals.Collaborate with business heads, HRBPs, and department leads to align L&D initiatives with enterprise needs.Manage L&D budgets, vendors, and external partners for high-impact execution.Qualifications & Experience
Education : PGDBM / MBA in Human Resource Management or related field.Certifications (Preferred) : Train the Trainer, Competency Mapping, Talent Assessment, DISC, POSH, Virtual Training Mastery.Experience : 15–20 years of progressive L&D experience; at least 3–4 years in a leadership L&D / OD role with team management.Industry Exposure : Retail, Pharma, Manufacturing, FMCG, Consulting preferred.Key Competencies
Strategic Thinking & Business AcumenLeadership Development & Talent ManagementOD & Change ManagementContent Design (ILTs, VILTs, eLearning)Performance ConsultingStakeholder Engagement & CollaborationData-Driven Decision MakingLMS & Learning Tech PlatformsPreferred Attributes
Strong executive presence and facilitation skillsAbility to work in dynamic, fast-paced environmentsProven track record in driving measurable impact through L&DHigh emotional intelligence, resilience, and agility