UX Designer

We are seeking a Design Delivery & UX analyst to join our team and lead the efforts in understanding customer journeys, developing Horizontal UX & AI for UI strategies, and conceptualizing products with wireframes. This role requires a seasoned professional with a strong background in managing the delivery of customer experience initiatives in collaboration with various internal units including Design, UX Research, UX Content, and UX QA. Experience in a B2C environment is highly preferred.

Product Conceptualization & UX Strategy Development :

• Conceptualize customer experience strategies
• Collaborate with product managers to conceptualize new products & align UX with product roadmaps.
• Develop and implement UX strategies that align with business objectives.
• Stay up-to-date with industry trends and best practices in UX & UI for AI.
• Assist in defining product requirements and features.
• Use data analytics to inform product strategy and prioritize features.
• Ensure product alignment with customer needs and business goals.
• Develop platform blueprints that include a features and functionalities map, ecosystem map, and

information architecture.

Customer Journey Analysis :

Cross-Functional Collaboration :

Data Analytics and Tools :

Skills Required

Wireframing, Prototyping, Usability Testing, Figma