Sr Customer executive

Inbound Telco - Answers inbound Business-to-Business (B2B) customer requests or inquiries concerning service, products, equipment and report problem areas. Triages, troubleshoots and resolves service issues and addresses routine customer questions.

Work Location :  Hyderabad, India

5 Working days and 2 rotational week off

Customer Service Agent

As per company standard

1. Basic level screening by recruiter

2. Maki assessment / Voice&Chat

3. Manual assessment by trainer for language proficiency and maintain the scores / grades

4. Ops round.

Skills Required

International Voice Process, Customer Support, Customer Service, Voice Process, International Bpo