JOB SUMMARY
The incumbent shall be responsible for the end to end business HR delivery for the zone assigned to him / her. Shall be responsible for driving and managing all local level HR initiatives / employee engagement agenda and activities. Further responsible for recruitments / selection and on boarding for the respective channels.
KEY RESPONSIBILITIES
Recruitments and Selection
- Responsible for recruitment and selection of frontline sales people.
- Identifying low cost hiring sources
- Ensuring a robust manpower pipeline to take care of existing as well as expected vacancies.
- Tracking of hiring to ensure year end manpower plans are met.
Joining & On-Boarding
Responsible for smooth on-boarding of new hiresEnsuring timely generation of Employee CodesEnsuring timely generation of appointment lettersCoordination and ensuring attendance for HR Induction and orientation program.HR Operations
Ensuring proper and complete documentation post selection of candidates.Collection of all pre-joining documents.Collection of Joining kit / post joining documents from the candidates.Leave and Attendance management for new joinerHRIS
Required to maintain various HR MIS related to Hiring / Sourcing / Funnel / Employee engagement / attrition etc.Publishing HR dashboards and attrition analysis data to business stakeholders.Query and Grievance Management
As HR SPOC, responsible for managing employee related queries and their resolution.Ensuring proactive employee communication on process and policies.Handling of employee grievances and taking proactive steps to ensure local level resolution of grievances.Track employee escalations and take proactive steps to control escalations.Exit Management
Keeping track of all exits happening within the zoneConducting exit interviews of Front line sales employees and doing attrition analysis.Timely inputs to HR Ops team for Stop salary and processing of F&F Settlement.Staffing
Managing vendor payment with HO for the same.Manage IJP roll out and closure on system, send regret and congratulatory mails.Drive sourcing through Employee referrals and PortalsMDP
Responsible for collating the MDP nominations for the Zone.Tracking & ensuring 100% adherence to the nominationCoordinating Bhandan logistics, nomination etc.Engagement
Connect up with top & bottom FOSPulse / Kenexa / Bottoms Up calls with FOSCARS (Portal Management)
Salary IssuesIncentiveCMOB etcKey Skills
Strong Communication and Relationship Management skillsAbility to influence and alignHigh Process OrientationStrong Analytical skillStrong business understandingMeasures of Success
Talent Management ,Cost & Productivity
Hiring of FOS within agreed TATSource MixCulture & values
EDAP execution as per TATTeam Awards / Torch Bearers Nominations etcHR Operation
TAT For ECODE, F&FTAT for Case Closure as per MatrixEngagement & Connect
Driving Kenexa Employee Engagement SurveyMDR CoverageEngagement Calendar ExecutionPeople Agenda
TAT & Process ImpactDesired qualification and experience
MBA / Post Graduate in HR from premier institute is preferred8 to 10 years of experience in handling Business HR process and a team.Excellent Interpersonal and communication skill, Ability to work in tight deadlines