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Digital Marketing and Ecommerce Specialist for children's clothing company

Digital Marketing and Ecommerce Specialist for children's clothing company

ConfidentialIndia, Chennai
22 hours ago
Job description

Location : Chennai, Tamil Nadu

Job Type : Full-time contract, In-office

Experience Required : Minimum 2 years

ABOUT STRAWBERRY STRIPES

Strawberry Stripes is a Chennai-based children's clothing business with over 25 years of heritage. We specialize in creating comfortable, high-quality clothing that children love to wear while showcasing the beautiful handwork of Indian artisans. Our wholesale and retail operations span India and international markets.

We're looking for a dynamic Digital Marketing & E-commerce Specialist to manage our online presence and drive growth across all our digital channels.

JOB DESCRIPTION

We are seeking an experienced Digital Marketing & E-commerce Specialist who will be responsible for managing our complete digital marketing ecosystem, website operations, and customer engagement across multiple platforms. This role requires a blend of creative marketing skills, technical e-commerce knowledge, and strong customer service abilities.

KEY RESPONSIBILITIES

Digital Marketing & Content Creation :

  • Manage the social media calendar and create engaging posts across sub-brands
  • Write a monthly SEO-optimized blogs for Strawberry Stripes
  • Coordinate with our digital marketing agency on paid advertising campaigns
  • Implement SEO optimization strategies to improve organic reach
  • Execute email marketing campaigns to drive sales and engagement
  • Conduct competitor analysis to stay ahead of market trends

E-commerce Website Management :

  • Upload new products to websites with compelling copywriting
  • Upload new products to third-party seller platforms (FirstCry, Myntra, etc.)
  • Update product quantities across websites regularly
  • Manage pricing updates and discount promotions
  • Monitor website analytics and generate sales reports
  • Troubleshoot website issues and coordinate with developers for site maintenance and technical fixes
  • Liaise with FirstCry, Myntra, and other marketplace partners
  • Customer Engagement & Retention :

  • Handle customer queries via email, social media, WhatsApp, and phone calls
  • Conduct feedback calls to improve our understanding of the customer
  • Follow up on abandoned carts to recover lost sales
  • Develop and implement customer retention and loyalty programs
  • REQUIRED SKILLS & QUALIFICATIONS

  • Minimum 2 years of experience in digital marketing and e-commerce
  • Proven experience managing social media platforms for business
  • Strong copywriting and content creation skills
  • Experience with SEO and SEM strategies
  • Proficiency in being an admin of e-commerce platforms (Shopify, WooCommerce, or similar)
  • Experience with marketplace platforms like FirstCry, Myntra, Amazon, etc.
  • Excellent written and verbal communication skills
  • Strong analytical skills with ability to interpret website analytics
  • Customer service orientation with excellent interpersonal skills
  • Ability to multitask and manage multiple websites simultaneously
  • Knowledge of email marketing tools (Mailchimp, etc.)
  • Basic graphic design skills (Canva, Adobe) are a plus
  • WHAT WE OFFER

  • Opportunity to manage complete digital marketing operations for a growing children's clothing brand
  • Hands-on experience across wholesale and retail e-commerce
  • Collaborative work environment
  • Creative freedom to experiment with campaigns and content
  • Competitive salary
  • Paid time off (2 weeks / year)
  • This is a contract position based in Chennai. Candidates must be comfortable working from office daily. We work Monday to Saturday.

    TO APPLY

    Please submit your resume along with :

  • Portfolio of social media accounts you've managed
  • Sample blog posts or content you've created
  • Brief description of successful campaigns you've executed
  • We're looking for someone who can start immediately and help us grow the business!

    Skills Required

    Content Creation, Copywriting, Digital Marketing, Email Marketing, Sem, e-commerce, Seo

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    Digital Marketing Specialist • India, Chennai

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