Location : Chennai, Tamil Nadu
Job Type : Full-time contract, In-office
Experience Required : Minimum 2 years
ABOUT STRAWBERRY STRIPES
Strawberry Stripes is a Chennai-based children's clothing business with over 25 years of heritage. We specialize in creating comfortable, high-quality clothing that children love to wear while showcasing the beautiful handwork of Indian artisans. Our wholesale and retail operations span India and international markets.
We're looking for a dynamic Digital Marketing & E-commerce Specialist to manage our online presence and drive growth across all our digital channels.
JOB DESCRIPTION
We are seeking an experienced Digital Marketing & E-commerce Specialist who will be responsible for managing our complete digital marketing ecosystem, website operations, and customer engagement across multiple platforms. This role requires a blend of creative marketing skills, technical e-commerce knowledge, and strong customer service abilities.
KEY RESPONSIBILITIES
Digital Marketing & Content Creation :
- Manage the social media calendar and create engaging posts across sub-brands
- Write a monthly SEO-optimized blogs for Strawberry Stripes
- Coordinate with our digital marketing agency on paid advertising campaigns
- Implement SEO optimization strategies to improve organic reach
- Execute email marketing campaigns to drive sales and engagement
- Conduct competitor analysis to stay ahead of market trends
E-commerce Website Management :
Upload new products to websites with compelling copywritingUpload new products to third-party seller platforms (FirstCry, Myntra, etc.)Update product quantities across websites regularlyManage pricing updates and discount promotionsMonitor website analytics and generate sales reportsTroubleshoot website issues and coordinate with developers for site maintenance and technical fixesLiaise with FirstCry, Myntra, and other marketplace partnersCustomer Engagement & Retention :
Handle customer queries via email, social media, WhatsApp, and phone callsConduct feedback calls to improve our understanding of the customerFollow up on abandoned carts to recover lost salesDevelop and implement customer retention and loyalty programsREQUIRED SKILLS & QUALIFICATIONS
Minimum 2 years of experience in digital marketing and e-commerceProven experience managing social media platforms for businessStrong copywriting and content creation skillsExperience with SEO and SEM strategiesProficiency in being an admin of e-commerce platforms (Shopify, WooCommerce, or similar)Experience with marketplace platforms like FirstCry, Myntra, Amazon, etc.Excellent written and verbal communication skillsStrong analytical skills with ability to interpret website analyticsCustomer service orientation with excellent interpersonal skillsAbility to multitask and manage multiple websites simultaneouslyKnowledge of email marketing tools (Mailchimp, etc.)Basic graphic design skills (Canva, Adobe) are a plusWHAT WE OFFER
Opportunity to manage complete digital marketing operations for a growing children's clothing brandHands-on experience across wholesale and retail e-commerceCollaborative work environmentCreative freedom to experiment with campaigns and contentCompetitive salaryPaid time off (2 weeks / year)This is a contract position based in Chennai. Candidates must be comfortable working from office daily. We work Monday to Saturday.
TO APPLY
Please submit your resume along with :
Portfolio of social media accounts you've managedSample blog posts or content you've createdBrief description of successful campaigns you've executedWe're looking for someone who can start immediately and help us grow the business!
Skills Required
Content Creation, Copywriting, Digital Marketing, Email Marketing, Sem, e-commerce, Seo