Senior Client Partner – AR Caller

Job Description

Perform calls to the insurance companies and resolve the outstanding balances on patient accounts from the aging reports

Manage Accounts Receivable (AR) accounts

Resolve billing issues that have resulted in delay in payment

Establish and maintain excellent working relationship with internal and external clients

Escalate difficult collection situations to management in a timely manner

Make calls to the clearing houses and EDI departments of insurance companies for any claim transmit disputes

Manage AR accounts by ensuring accurate and timely follow-up

Review provider claims that have not been paid by insurance companies

Handling patients billing queries and updating their account information

Job Requirements

To be considered for this position, applicants need to meet the following qualification criteria :

2 to 5 years of experience in AR Calling or Follow up with US Healthcare (provider side)

Flexibility to work in night shift, according to US office timings and holiday calendars

Fast learner with excellent communication skills and adaptive to meet operational goals

Should have the knowledge of patient insurance eligibility verification

Basic working knowledge of MS Office