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Starclinch - Senior Associate - Client Relations

Starclinch - Senior Associate - Client Relations

StarclinchNew Delhi,Delhi, India
30+ days ago
Job description

Job Title : Sr. Associate / Client Relations Manager.

Location : Desker Coworking, Okhla Phase 2.

Timings : 11 : 30 AM - 8 : 30 PM.

Working Days : Monday to Saturday (Off on the last Saturday of every month).

Experience Required : 1-2+ years.

Industry : Media, Entertainment, Events, or Sales.

Employment Type : Full-time.

About Us :

StarClinch- is India's leading online artist booking platform, connecting event organizers with artists across the country.

We cater to a wide spectrum of events-weddings, private parties, corporate shows, college fests, and brand campaigns.

Our platform receives 100+ organic booking leads daily, and we're now looking for passionate professionals to help us take these leads to closure.

As a Associate / Sr. Associate, your primary responsibility is to own the inbound leads funnel-from understanding client requirements to converting them into successful bookings.

You'll be the voice and face of StarClinch for our clients, ensuring a seamless and consultative experience.

Key Responsibilities :

  • Take complete ownership of inbound booking inquiries coming through the website.
  • Engage with clients over phone, WhatsApp, and email to understand event requirements, artist preferences, budgets, and timelines.
  • Proactively follow up with clients and maintain a high-touch approach to close leads.
  • Pitch the most relevant artists based on client preferences and event brief.
  • Handle negotiations and guide the client through the booking and payment process.
  • Liaise with artist managers to check availability, pricing, and logistics.
  • Maintain CRM hygiene by regularly updating the lead status, notes, and conversion funnel.

Requirements :

What We're Looking For?

  • 2-4 years of experience in B2C / B2B sales, client servicing, or event management.
  • Proven experience in high-ticket value sales or consultative selling.
  • Excellent verbal and written communication skills; must be comfortable speaking to CXOs, brides, families, and marketing teams alike.
  • A natural hustler-someone proactive, persuasive, and driven by outcomes.
  • Comfortable working with CRMs (like Pipedrive), spreadsheets, and reporting tools.
  • Strong attention to detail and a problem-solving attitude.
  • Background in media / entertainment / event-tech will be a plus.
  • Why Join Us :

    Be part of a fast-growing startup redefining the event and entertainment space in India.

    Work directly with artists, celebrities, brands, and event planners.

    Performance-driven culture with room to grow and lead.

    Opportunity to contribute to the evolution of artist-tech in India.

    Benefits :

    What's in It for You?.

    Ownership & Autonomy : You will directly own the revenue funnel-right from lead qualification to closure-allowing you to build a strong entrepreneurial mindset.

    High-Impact Role : Your work directly contributes to company revenue.

    Every booking closed is a win you can see and feel.

    Exposure to Premium Clientele : Interact with HNIs, corporate clients, and marketing heads of top brands.

    Gain confidence and experience in high-ticket sales.

    Work With Celebrities & Talent Managers : Get behind-the-scenes exposure to how celebrities, artists, and entertainment professionals are managed and booked.

    Cross-Functional Collaboration : Work closely with internal teams like Artist Relations, Tech, and Marketing.

    Learn how a tech-enabled platform scales operations and customer experience.

    Steep Learning Curve : Fast-paced startup environment that sharpens your sales, communication, and negotiation skills daily.

    Career Growth : If you perform well, this role can grow into a Team Lead or Business Development Manager position within 12-18 months.

    Incentive-Driven Earnings : Enjoy performance-based incentives on top of your fixed pay.

    The more you close, the more you earn.

    Be a Part of a Category-Creating Company : StarClinch is building a full-stack artist booking ecosystem.

    Be a part of shaping India's entertainment-tech revolution.

    (ref : iimjobs.com)

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