Customer Engagement Coordinator

About the job

Who are we?

Securin is an AI-driven cybersecurity product based company backed up by services focused on proactive, adversarial exposure and vulnerability management. Our mission is to help organizations reduce cyber risk by identifying, prioritizing, and remediating the issues that matter most. Powered by a seasoned team of threat researchers and status as a Certified Naming Authority (CNA), Securin combines artificial intelligence / machine learning, threat intelligence, and deep vulnerability research (including the Dark Web) to deliver an adversarial approach to cyber defense. We help enterprises shift from reactive patching to strategic, risk-based exposure and vulnerability management – driving smarter security decisions and faster remediation.

What do we provide?

A chance to be on the leading edge of cybersecurity and AI

Ability to have direct impact on company growth and revenue strategy

An opportunity to mentor and be mentored by experts in multiple disciplines

What do we deliver?

Securin helps organizations to identify and remediate the most dangerous exposures, vulnerabilities, and risks in their environment. We deliver predictive and definitive intelligence and facilitate proactive remediation to help organizations stay a step ahead of attackers.

By utilising our cybersecurity solutions, our clients can have a proactive and holistic view of their security posture and protect their assets from even the most advanced and dynamic attacks.

Securin has been recognized by national and international organizations for its role in accelerating innovation in offensive and proactive security. Our combination of domain expertise, cutting-edge technology, and advanced tech-enabled cybersecurity solutions has made Securin a leader in the industry.

Job Location : IIT Madras Research Park, A block, Third floor, 32, Tharamani, Chennai, Tamil Nadu 600113

Work Mode : Hybrid (Work from office, Chennai, 2 days a week to office)

About the Role

We are seeking a detail-oriented and proactive Project Coordinator to support our Customer Success and Operations teams in ensuring seamless customer engagement delivery. This role will be responsible for maintaining accurate data across multiple systems, coordinating key project tasks, and facilitating communication between internal teams and customers. The ideal candidate is highly organized, tech-savvy, and thrives in a fast-paced, cross-functional environment.

Key Responsibilities

Data & Systems Management

• Maintain up-to-date customer information, project milestones, and engagement details across CRM and tracking systems.
• Ensure accuracy of task start / end dates, project deliverables, and meeting schedules in internal tools.
• Track customer technology stacks, assets, and critical project details, escalating any gaps or missing information.
• Upload, organize, and update customer documentation and project requirements in designated systems.

Project Tracking & Reporting

Communication & Coordination

Meeting & Scheduling Support

Qualifications

Why Join Us