Client Servicing Manager
Zero Design StudioNagpur, IN17 hours ago
Job descriptionCreatively lead the development of event strategies and concepts in line with client goals. Oversee end-to-end project management, from ideation to execution, ensuring timelines, budgets, and quality standards are met. Collaborate and work as a team player with internal teams (creative, production, client service, etc.) to deliver seamless events. Monitor the progress of events, adjusting as necessary to meet client expectations. Develop and manage event budgets, ensuring cost efficiency without compromising quality. Track expenses, manage vendor contracts, and ensure financial accountability for each project. Provide timely financial reports to clients and senior management, highlighting ROI and other key metrics. Foster collaboration between departments to ensure cohesive and efficient event execution. Provide guidance on best practices, troubleshooting issues, and maintaining high standards of client servicing. Develop and implement strategies to enhance client retention and expand service offerings. Collaborate with the business development team to pursue new clients and pitch event solutions. Stay updated on industry trends and competitor activities to ensure the agency’s offerings remain competitive. Conduct post-event evaluations to assess client satisfaction, team performance, and event success metrics. Prepare detailed post-event reports with insights on what worked well and areas for improvement. Leverage client feedback to continuously improve service delivery and event quality. Manage relationships with third-party vendors and partners to ensure seamless event execution. Negotiate contracts and agreements to secure favourable terms for clients and the agency. Ensure compliance with contracts, timelines, and quality standards. Ensure events comply with legal, safety, and regulatory requirements. Identify potential risks and develop contingency plans to mitigate them. Monitor event operations to ensure adherence to ethical standards and industry best practices.
JOB DESCRIPTION
The role of a Client Servicing Manager at Zero Design Studio involves overseeing client relationships, managing projects, and ensuring the successful delivery of event solutions that align with client objectives.
1. Client Relationship Management
- Build and maintain strong, long-term client relationships.
- Responsible for creating, pitching and presenting presentations to clients.
- Serve as clients' primary point of contact, understanding their needs and expectations.
- Ensure client satisfaction by delivering high-quality event services and resolving issues proactively.
- Conduct regular client meetings to review project progress, gather feedback, and discuss future opportunities.
2. Project Planning and Execution
3. Budget and Financial Management
4. Team Collaboration
5. Strategic Growth
6. Post-Event Evaluation and Reporting
7. Vendor and Partner Management
8. Compliance and Risk Management
Create a job alert for this search
Client Servicing Manager • Nagpur, IN
Related jobs
)
- Promoted
- New!
Manager / Senior Manager – Exhibition Sales & Client Servicing
Hyperlink Brand Solutions Pvt. Ltd.Nagpur, IN We are now expanding our horizons into the.Exhibitions and Experiential Spaces.The resource will be responsible for driving new business acquisition, building client relationships, and delivering s...Show moreLast updated: 17 hours ago
- Promoted
- New!
Client Servicing Manager (Healthcare)
R K SWAMY Limited (Formerly R K Swamy Private Limited)India Qualification : MBA / PG compulsory (Top Institute ).Principal duties, activities and responsibilities for the position : .
Actively participate in the development of Brand / Communication strategies bas...Show moreLast updated: 21 hours ago
- Promoted
Client Onboarding Manager
SakonPune, Republic Of India, IN Understand, Manage and Transform their Communications and Cloud Ecosystems.One of the world’s top SaaS companies in our markets, Sakon is a leader in managing communication services and costs, mobi...Show moreLast updated: 30+ days ago
- Promoted
- New!
Client Servicing Manager
RBC WorldwideIndia Job Title : Client Servicing Manager.RBC Worldwide is a full-service brand communication agency with over 25 years of experience in crafting impactful branding, advertising, digital marketing, and P...Show moreLast updated: 17 hours ago
- Promoted
Client Servicing Consultant
MullenLowe Lintas GroupNagpur, IN MullenLowe Lintas is one of India’s leading creative agencies and part of the global MullenLowe Group network.Known for its strategic thinking and creative excellence, the agency partners with some...Show moreLast updated: 23 hours ago
- Promoted
Client Servicing Manager
Tangence IndiaRepublic Of India, IN We are looking for a highly motivated, client-focused, and strategically-minded.This role is pivotal, serving as the primary bridge between our clients and our delivery teams.The ideal candidate wi...Show moreLast updated: 2 days ago
- Promoted
Operations & Client Support Manager
Flexing It®Nagpur, IN Flexing It is a leader in the professional freelance and on-demand talent space with focus on India, SEA and the Middle East.
We help 3,000+ organizations across 50+ countries connect with top-tier ...Show moreLast updated: 23 hours ago
- Promoted
Client Servicing And Nbd Manager
LOYREXRepublic Of India, IN LOYREX specializes in creating innovative reward and engagement management solutions, helping businesses strengthen relationships with consumers, partners, and employees.
Our customized programs are...Show moreLast updated: 17 days ago
- Promoted
Senior Manager - Client Servicing
Seventy Event Media GroupRepublic Of India, IN Being the face of the company and being responsible for planning, managing, and executing a wide variety of events ranging from media drives, employee meets, dealer conferences, festivals and speci...Show moreLast updated: 30+ days ago
- Promoted
Senior Client Servicing Manager
YELLOW FRAMES LLPRepublic Of India, IN Job Title : Senior Client Servicing Manager.We collaborate with leading brands to craft impactful campaigns across digital, e-commerce, and traditional media.
Senior Client Servicing professional.Sen...Show moreLast updated: 13 days ago
- Promoted
Client Services Manager
Pyramid Consulting, IncRepublic Of India, IN Immediate interview and hire opportunity.Job Title : CSM (Client Services Manager).Sales, Account Management, MSP, Procurement, Talent Acquisition, Client Relationship & Communication, Mexico, LATAM...Show moreLast updated: 1 day ago
- Promoted
- New!
Client Servicing Manager
WIKREATE WORLDWIDE PRIVATE LIMITEDIndia Serve as the main point of contact for clients throughout planning and execution.Build and maintain strong client relationships through clear and effective communication.
Collaborate with internal t...Show moreLast updated: 3 hours ago
- Promoted
- New!
Client Services Account Manager
YounionIndia The position of an Account Manager is a pivotal role within our organization.This individual will be responsible for managing one or more client accounts and will function as the direct point of co...Show moreLast updated: 3 hours ago
- Promoted
- New!
Client Servicing Manager
Nothing Else MattersIndia Job Description : Client Servicing Manager (Tech / FMCG Background) - Advertising Agency.Nothing Else Matters (@NEMDigital).
Nothing Else Matters (NEM Digital).Data + Creativity + Technology.Our client...Show moreLast updated: 17 hours ago
- Promoted
Client Servicing Senior Manager / Manager
CAB ExperiencesRepublic Of India, IN The client servicing team will represent CAB and will be responsible for everything from connecting with the client to closing the project brief and seeing it through execution and beyond.You are e...Show moreLast updated: 9 days ago
- Promoted
Client Services Manager
AuthBridgeRepublic Of India, IN Serve as the primary point of contact for assigned clients, managing communication and queries with responsiveness and professionalism.
Coordinate onboarding and implementation processes for new cli...Show moreLast updated: 30+ days ago
- Promoted
Senior Manager - Client Servicing
Laqshya Live ExperiencesRepublic Of India, IN Develop and nurture favorable business relationship with clients.Work with clients to develop event marketing and.Understand client brief and develop event strategies that align with.Gather researc...Show moreLast updated: 30+ days ago
- Promoted
Client Servicing
Bright BrainRepublic Of India, IN Strong understanding of performance marketing metrics (Meta, Google Ads, etc.Good knowledge of SEO services and other digital marketing solutions.
Act as a point of contact for client communication ...Show moreLast updated: 7 days ago