Talent.com
No longer accepting applications
International Bpo

International Bpo

LoosersBengaluru, Republic Of India, IN
21 hours ago
Job description

Job description - International BPO

About the Role :

We are seeking a dynamic and motivated International BPO to join our team in the US virtual construction industry. This role

involves identifying new business opportunities, managing high-value client

accounts, and ensuring exceptional customer service delivery. You will be

responsible for developing strategies, building relationships, and handling

customer inquiries and issues with professionalism and efficiency.

Key Responsibilities :

  • Identify Opportunities : Explore new markets, clients, and partnerships in the

US high-tech construction industry.

  • Develop Strategies : Design and implement plans to access new opportunities
  • and grow the business.

  • Build Relationships : Maintain and nurture long-term client relationships to drive
  • customer satisfaction and loyalty.

  • Customer Outreach : Make outbound calls to potential clients to establish
  • rapport and generate business leads.

  • Follow Scripts : Adhere to standardized communication scripts to ensure
  • consistency and compliance.

    Skills and Abilities :

  • Excellent verbal and written communication skills in English (US accent
  • preferred).

  • Strong relationship-building skills with the ability to connect with business
  • teams in various US states.

  • Ability to manage multiple tasks in a fast-paced environment.
  • Proficient with basic computer skills and customer relationship management
  • (CRM) tools.

  • Strong problem-solving and conflict-resolution skills.
  • Experience :

  • Prior experience in the US calling process (customer support, sales, etc.) is
  • highly preferred.

  • Experience in handling outbound and inbound calls is mandatory.
  • Soft Skills :

  • Strong interpersonal and communication skills.
  • Patience, resilience, and a positive attitude.
  • A team-oriented mindset with a focus on collaboration.
  • Preferred Traits :

  • Willingness to work night shifts or flexible hours as per US time zones.
  • Familiarity with the US market, culture, and communication styles.
  • Additional Information :

  • Comprehensive training on our services will be provided to eligible candidates.
  • Performance-based incentives are available for top performers.
  • Perks and Benefits :

    1. Competitive compensation with performance-based incentives

    2. Outstanding career growth opportunities

    3. Exposure to international projects in the USA and Canada

    4. Work with top general contractors globally

    5. Health and accidental insurance

    6. 5-day work week (Saturday and Sunday fixed off)

    7. Cab pickup and drop for Gurgaon locations

    8. Sabbatical leave options

    9. Business bonus and gratuity benefits

    Create a job alert for this search

    International Bpo • Bengaluru, Republic Of India, IN

    Related jobs
    • Promoted
    International & Domestic BPO Process

    International & Domestic BPO Process

    ConfidentialBengaluru / Bangalore
    Handle inbound or outbound calls / emails / chats from global customers.Provide support for services such as technical help, billing queries, or account management. Communicate fluently in English with ...Show moreLast updated: 30+ days ago
    • Promoted
    Operation Analyst | International Customer Service

    Operation Analyst | International Customer Service

    ConfidentialBengaluru / Bangalore
    Black And White Business Solutions is seeking a proactive and customer-focused.International Customer Service team.The ideal candidate will possess strong communication and problem-solving skills, ...Show moreLast updated: 30+ days ago
    • Promoted
    Manager Cross Border Payments

    Manager Cross Border Payments

    Cashfree PaymentsBengaluru, Karnataka, India
    Identify, secure, and manage relationships with cross-border clients across regions including the USA, UK, Europe, and APAC, effectively communicating the value that Cashfree Payments can add to th...Show moreLast updated: 2 days ago
    • Promoted
    International BPO

    International BPO

    ConfidentialBengaluru / Bangalore
    Schedule appropriate training sessions for new and existing employees Stay updated with the best training methods and modules. Plan and implement an effective training curriculum.Prepare hard copy t...Show moreLast updated: 30+ days ago
    • Promoted
    International Payments Manager

    International Payments Manager

    Cashfree PaymentsBengaluru, Republic Of India, IN
    Identify, secure, and manage relationships with cross-border clients across regions including the USA, UK, Europe, and APAC, effectively communicating the value that Cashfree Payments can add to th...Show moreLast updated: 2 days ago
    • Promoted
    Business Development - International

    Business Development - International

    ConfidentialBengaluru / Bangalore, India
    Bhanzu, founded by the World's Fastest Human Calculator, is a math-learning platform with a meticulously designed curriculum that helps students become four times quicker and better at math.By nurt...Show moreLast updated: 6 days ago
    • Promoted
    Domestic & International bpo

    Domestic & International bpo

    ConfidentialBengaluru / Bangalore
    The primary responsibilities of a Customer Service specialist would be : .Handling escalations and complex queries.Manage large amounts of incoming and outgoing calls / Emails / Chats .Answer calls pr...Show moreLast updated: 30+ days ago
    • Promoted
    Voice International

    Voice International

    ConfidentialBengaluru / Bangalore
    Provide exceptional customer support to clients through phone calls.Handle customer queries related to products / services offered by Accenture. Resolve issues promptly and efficiently while maintaini...Show moreLast updated: 30+ days ago
    • Promoted
    Sales & Operations Manager (International BPO)

    Sales & Operations Manager (International BPO)

    Silvermine GroupBengaluru, Karnataka, India
    Bangalore, serving customers in the US, Canada, and Mexico for Trucking compliance products.This role requires a blend of strong. The manager will be accountable for driving sales growth, ensuring h...Show moreLast updated: 2 days ago
    • Promoted
    International Assignment Specialist

    International Assignment Specialist

    Creative Synergies GroupBengaluru, Republic Of India, IN
    Role : Travel & Immigration Specialist.To manage end-to-end visa, immigration, and travel coordination for employees across. Excellent Verbal & written communication skills.Should have handled Visa p...Show moreLast updated: 1 day ago
    • Promoted
    International Trade Commissioner

    International Trade Commissioner

    Liferiver Bio-Tech Corp.Bengaluru, IN
    Develop new markets, establish and maintain overseas customer relationships, expand the market share of the company's products, understand and collect market information and the situation of compet...Show moreLast updated: 30+ days ago
    • Promoted
    Otis Global Services - Deputy General Manager - International Business Development

    Otis Global Services - Deputy General Manager - International Business Development

    OTIS GLOBAL SERVICES CENTER PRIVATE LIMITEDBangalore, India
    Deputy General Manager - International Business Development Lead contract engineering & application engineering functions for domestic & international markets. Responsible for meeting busin...Show moreLast updated: 10 days ago
    • Promoted
    IPEXX Global - International Business Development Manager

    IPEXX Global - International Business Development Manager

    IPEXX GLOBAL INDIA PRIVATE LIMITEDBangalore, India
    About us : IPEXX Global is a leading Engineering service provider company with customer base across Europe is looking at expanding business operations to North America and newer markets in Europe.Ca...Show moreLast updated: 30+ days ago
    • Promoted
    International Trade Operations Coordinator

    International Trade Operations Coordinator

    Creative Synergies GroupBengaluru, Republic Of India, IN
    Handling day today SEZ operation and facility and administration work.Dealing with International and Domestic shipments.Filing the BOE and invoice endorsement. Good rap over with SEZ officer and sho...Show moreLast updated: 30+ days ago
    • Promoted
    International Contracts Manager

    International Contracts Manager

    Check Point SoftwareBengaluru, Republic Of India, IN
    Become a vital member of Check Point Software Technologies' esteemed Legal Team as a Legal Counsel, playing a crucial role in our APAC operations. Take charge of drafting, reviewing, and negotiating...Show moreLast updated: 2 days ago
    • Promoted
    international banking process

    international banking process

    ConfidentialBengaluru / Bangalore
    Minimum 1 year of BPO experience (international voice mandatory).Strong command over English (both verbal and written).Comfortable with rotational shifts. Immediate joiners highly preferred.Handle i...Show moreLast updated: 30+ days ago
    • Promoted
    Sales & Operations Manager (International BPO)

    Sales & Operations Manager (International BPO)

    ConfidentialBengaluru / Bangalore, India
    Bangalore, serving customers in the US, Canada, and Mexico for Trucking compliance products.This role requires a blend of strong. The manager will be accountable for driving sales growth, ensuring h...Show moreLast updated: 6 days ago
    • Promoted
    Mashreq - Team Leader - Trade Operations - Exports Domain

    Mashreq - Team Leader - Trade Operations - Exports Domain

    Mashreq Global Services Private LimitedBangalore, India
    Key Responsibilities : - Conduct compliance reviews for LC, SBLC, and Collection documents under Export / Import trade finance in accordance with the ...Show moreLast updated: 30+ days ago