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Customer Support Executive

Customer Support Executive

ConfidentialChennai, India
9 days ago
Job description

Job Title :  Customer & Chat Support Executive – Bilingual (Telugu, Tamil and English) or (Telugu, Hindi and English)

Location : Chennai - AVE Corporate office

Key Responsibilities

  • Handle inbound and outbound customer calls to provide information about 4UWELL products.
  • Guide customers in choosing the right products based on their needs and health goals.
  • Manage chat support across social media, website, and messaging platforms.
  • Follow up on Meta-generated leads and  convert them into sales.
  • Maintain daily call and chat reports , including  End-of-Day (EOD) data submission .
  • Assist customers with order placement, payment, and delivery tracking.
  • Build strong customer relationships to encourage repeat purchases.
  • Coordinate with the sales and marketing team for smooth lead handling.

Requirements

  • Fluency in Telugu, Tamil, and English  (speaking & writing).
  • Hindi proficiency  is an added advantage.
  • Minimum  1 year of experience  in customer support / telecalling / inside sales (preferably in health, wellness, or FMCG).
  • Strong communication, persuasion, and interpersonal skills.
  • Comfortable using CRM tools, Excel / Google Sheets, and chat platforms.
  • Ability to work in a target-driven environment.
  • Positive, empathetic, and customer-first attitude.

    • Send your resume to [HIDDEN TEXT] or Call 8925868082

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    Skills Required

    CRM Tools, google sheets , Excel

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    Customer Support Executive • Chennai, India