Customer Support Executive - Hindi Voice Process

Job Description :

We are looking for dynamic professionals who can make inbound / outbound calls to solve Customer queries & complaints.

Candidate should be a graduate and willing to work in rotational Shift.

Handle customer complaints provide appropriate solutions and alternatives within time limits.

Provide accurate, valid & complete information by using the right methods / tools.

Identify and assess customer needs to achieve customer satisfaction.

Required Candidate profile :

Candidate with call center experience preferable but Freshers can also apply.

Candidate must have good command in English and Hindi.

Handling calls / queries / requests pertaining to product and service for inbound / Outbound calls effectively.

Immediate joiners are preferred.

Skills Required

Customer Support, Telecalling, Voice Process