Talent.com
This job offer is not available in your country.
Director of Loss Prevention

Director of Loss Prevention

Marriott Internationalmumbai, India
23 hours ago
Job description

JOB SUMMARY

Manages security / loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 4 years experience in the security / loss prevention or related professional area.

OR

  • 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security / loss prevention or related professional area.

    • CORE WORK ACTIVITIES

    Managing Security / Loss Prevention Operations

  • Assists in the development and implementation of emergency procedures.
  • Conducts investigation of all losses of property assets and refers to proper management for disposition.
  • Deploys security staff to effectively monitor and protect property assets.
  • Comply with all Corporate Loss Prevention safety and security management guidelines and procedures.
  • Conduct periodic patrols of entire property and parking areas.
  • Recognize success across areas of responsibility.
  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.
  • Implements action plans to monitor and control risk.
  • Maintains required reports and documentation regarding patrols of property and parking areas.
  • Provides means for obtaining necessary medical attention on a timely basis.

    • Leading Security / Loss Prevention Teams

  • Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers.
  • Celebrates successes by publicly recognizing the contributions of team members.
  • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
  • Strives to improve service performance.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial / business decision making; demonstrates honesty / integrity; leads by example.

    • Ensuring Exceptional Customer Service

  • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
  • Empowers employees to provide excellent customer service.
  • Meet quality standards and customer expectations on a daily basis.
  • Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement.

    • Conducting Human Resources Activities

  • Assists in minimizing cost of accident claims through aggressive claims management.
  • Brings issues to the attention of Human Resources as necessary.
  • Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.
  • Conducts hourly employee performance appraisals according to Standard Operating Procedures.
  • Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Administer property policies fairly and consistently.
  • Maintain first aid and CPR certifications required for Loss Prevention officers.
  • Handles guest problems and complaints.
  • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Provides services that are above and beyond for customer satisfaction and retention.

    • Additional Responsibilities

  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Develops and maintains a working relationship with local law enforcement authorities.
  • Informs and / or updates the executives, the peers and the subordinates on relevant information in a timely manner.
  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

    • At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Create a job alert for this search

    Director Of • mumbai, India

    Related jobs
    • Promoted
    Team leader, Loans (Sales – Distributors)

    Team leader, Loans (Sales – Distributors)

    Rurash Financials Private LimitedMumbai, Maharashtra, India
    The team leader, Loans product.LAS, LAP, Business loan) in the Sales & Distribution department will be responsible for managing and growing the sales of Loan Against Securities through a network of...Show moreLast updated: 9 days ago
    • Promoted
    Director of Technical Engineering - Pharmacovigilance Signal Detection Solutions

    Director of Technical Engineering - Pharmacovigilance Signal Detection Solutions

    Qinecsa SolutionsThane, IN
    Qinecsa is a trusted, global partners bringing together best-in-class technology and scientific expertise to connect life science companies, public health, and regulatory sectors to the right safet...Show moreLast updated: 7 days ago
    • Promoted
    Director Strategic Alliances AWS

    Director Strategic Alliances AWS

    Searce IncMumbai, Maharashtra, India
    Strategic Alliances | Director.Alliance-builder-in-chief who converts deep tech partnerships into $ scale revenue, market share, and AI-powered client impact. We designed the Job Description for thi...Show moreLast updated: 8 days ago
    • Promoted
    • New!
    Regional Sales Director

    Regional Sales Director

    HCLSoftwareMumbai Metropolitan Region, India
    The BigFix Sales Specialist is an exciting new role within HCL’s fast-growing $1B+ software business.The BigFix Sales Specialist will capitalize on ever-increasing demand for BigFix, the premier en...Show moreLast updated: 1 hour ago
    • Promoted
    Deferred Compensation Lead

    Deferred Compensation Lead

    WTWKalyan-Dombivli, IN
    Description for Internal Candidates.We are seeking a highly experienced Compensation profession to lead implementation of our Expanded Share Ownership strategy. Sitting within the Total Rewards func...Show moreLast updated: 19 days ago
    • Promoted
    Head of Distribution

    Head of Distribution

    Intellectual Capital HR Consulting Pvt. Ltd.Mumbai, Maharashtra, India
    This is a leadership role, pivotal to scaling presence and building long-term client partnerships across HNIs, Family Offices, and Institutions. Sales & Distribution Leadership.Develop and execute r...Show moreLast updated: 4 days ago
    • Promoted
    Solution Sales Director (Lifesciences and Healthcare)

    Solution Sales Director (Lifesciences and Healthcare)

    PSA BDPMumbai, Maharashtra, India
    PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia,...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Sales

    Head of Sales

    AviateKalyan-Dombivli, IN
    At Humantic AI, our mission is to humanize the internet.Our product is at the cutting-edge of AI, Psychology and large-scale data. We believe that we have an opportunity (and even a responsibility) ...Show moreLast updated: 17 days ago
    • Promoted
    • New!
    Associate Director of Sales - BFSI

    Associate Director of Sales - BFSI

    IDfyMumbai, Maharashtra, India
    Trust isn’t a given, it needs to be built.And in a world where fraud is evolving faster than ever, trust must be safeguarded at every step. At IDfy, we make trust scalable.As an Integrated Identity ...Show moreLast updated: 1 hour ago
    • Promoted
    CoinDCX - Director - Compliance

    CoinDCX - Director - Compliance

    CoinDCXMumbai, India
    The CoinDCX Journey : Building Tomorrow, Today : At CoinDCX, we believe 'CHANGE STARTS TOGETHER'.You are the driving force that will help us make Web3 accessible to all...Show moreLast updated: 27 days ago
    • Promoted
    Head of Investment Compliance

    Head of Investment Compliance

    Franklin TempletonMumbai, Maharashtra, India
    At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset man...Show moreLast updated: 27 days ago
    • Promoted
    Director Environment Health Safety

    Director Environment Health Safety

    Quaker HoughtonThane, IN
    At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants, and coatings for the manufacturing industry. We have been an integral part...Show moreLast updated: 9 days ago
    • Promoted
    Associate Director, Safety Operations

    Associate Director, Safety Operations

    IQVIA IndiaKalyan-Dombivli, IN
    Associate Director, Safety Operations.Lead Safety staff responsible for Safety Operations processing in alignment with departmental and corporate standards. Contribute to Global initiatives.Work in ...Show moreLast updated: 9 days ago
    • Promoted
    Associate Director - Advanced Analytics

    Associate Director - Advanced Analytics

    KMK Consulting Inc.Thane, IN
    KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions. Our data analytics and software platform...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Associate Director - Sales [Enterprise-West]

    Associate Director - Sales [Enterprise-West]

    LeadSquaredMumbai, Maharashtra, India
    At LeadSquared, we love fearless Sales Rainmakers.Hustle, Work, Repeat” is something we live by in sales.Your success is directly proportional to the responsibility you hold.If you are curious to l...Show moreLast updated: 1 hour ago
    • Promoted
    Lead Regional Compliance Specialist

    Lead Regional Compliance Specialist

    Securitas GroupKalyan-Dombivli, IN
    Lead Regional Compliance Specialist - APAC.India – open to Chennai / Hyderabad / Pune.We are a dynamic, dedicated team that provides management and support for a global guarding services account that s...Show moreLast updated: 27 days ago
    • Promoted
    • New!
    Associate Director - Inside Sales

    Associate Director - Inside Sales

    Altudodombivli, maharashtra, in
    Be part of a high growth Customer and Employee Experience consulting firm that has been recognized as one of the fastest growing companies in our category in America by Inc.Deloitte Technology Fast...Show moreLast updated: 12 hours ago
    • Promoted
    Mosaic Wellness - Inventory Head

    Mosaic Wellness - Inventory Head

    Mosaic WellnessBhiwandi, India
    Job Summary : - The Inventory Head is responsible for overseeing all aspects of inventory control and warehouse management across multiple locations, including Mother Warehouse ...Show moreLast updated: 21 days ago
    • Promoted
    Director -Technology Leader

    Director -Technology Leader

    IDfyMumbai, Maharashtra, India
    IDfy is an Integrated Identity Platform offering products and solutions for KYC, KYB, Background Verifications, Risk Assessment, and Digital Onboarding. We establish trust while delivering a frictio...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Cloud Platform Services

    Director of Cloud Platform Services

    eBaymumbai, maharashtra, in
    At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells.Our platform empowers millions of buyers and sellers in more than 190 markets around the world....Show moreLast updated: 9 days ago