▷ [Urgent Search] Senior Manager - Digital Transformation

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Senior Manager - Digital Transformation located in Chennai location.

The Senior Manager for Digitalization will be responsible for taking Flex GBS to the next level of Digital Transformation, which entails creating GBS strategy & roadmap, lead and implement strategic initiatives that drive digital transformation across Global Business Services. He / She will work closely with cross-functional teams to enhance operational efficiencies, improve service delivery, and create innovative digital solutions that align with our business objectives.

Reporting to the Senior Director, and the role involves :

What a typical day looks like :

• Develop and execute a comprehensive digitalization strategy for GBS, ensuring alignment with organizational goals.
• Lead projects that leverage emerging technology to streamline processes, improve data analytics, and drive automation initiatives.
• Collaborate with IT and business stakeholders to identify opportunities for digital solutions and oversee the deployment of these technologies.
• Analyze business operations, identify pain points and inefficiencies, and propose innovative digital solutions to enhance performance and service delivery.
• Monitor industry trends in digital transformation and assess their potential impact on GBS operations.
• Define KPIs and success metrics for digital programs and ensure continuous improvement and measurable ROI.
• Drive change management initiatives to ensure successful adoption of digital tools and processes among employees.
• Mentor and develop team members around digital skills and capabilities.
• Stay abreast of industry trends, digital disruptions, and competitor strategies to keep the organization ahead of the curve.

The experience we’re looking to add to our team :

Knowledge / Skills / Abilities :

Scope / Impact :

Decision Making / Discretion :

Supervision / Leadership :

Certificates, Licenses, Registrations :

What you’ll receive for the great work you provide :