Digital Manager

Client Service and Implementation :

Act as the Artefact lead client's digital business across MENA

Align with the Regional and Global teams to ensure alignment of best practices and strategy

Ensures that client requirements / project briefs are well understood, converted into actionable tasks and delivered in an accurate, timely manner

Provide regular market updates and insights to ensure the client's digital strategy is aligned with market specifics

Proactively identify and recommend digital channels, partners and approaches relevant to and develop proposals highlighting expected outcomes.

Oversee all client digital channels for maximum performance, leveraging channel best practices, AB testing and rigorous process.

Have strong implementation knowledge of key digital channels (including but not limited to : Search Marketing, Social Media Marketing, Programmatic Buying, E- commerce, Performance Marketing

Manage workload across multiple client stakeholders to manage expectations and deliver to a high quality within set deadlines

Manage and mentor a digital executive to support the client's business

Skills

Excellent Account Management skills are required to create, maintain and enhance customer relationships

Strong project management skills, candidate must be comfortable managing requests from multiple stakeholders.

Client servicing, ensure communication between agency and client is ongoing, proactive and clear.

A minimum of 3-4 years of Account / project management experience

Experience in e-commerce or Performance Marketing is essential

High level of implementational knowledge across digital performance marketing channels (search, social media, programmatic)

High level of comfort with data analysis and the ability to optimise campaigns based on learnings

High level of initiative, responsibility and works well remotely

Qualifications

Google search and display accredited

Facebook Accreditation (beneficial)

Experience and industry qualifications : Finance, Events