Job Title : Support Executive
Job Type : Full-time
Description :
We are seeking a dedicated Support Executive to join our team. The ideal candidate should have experience with Tally and possess excellent communication skills. In this role, you will be responsible for providing support to customers, resolving issues, and ensuring customer satisfaction.
Responsibilities :
- Provide technical support to customers via phone, email, or chat
- Resolve customer queries and issues in a timely manner
- Collaborate with other team members to ensure customer satisfaction
- Document and maintain records of customer interactions and transactions
Qualifications :
Bachelor’s degree in a relevant fieldPrevious experience in a customer support roleProficiency in Tally softwareExcellent communication and interpersonal skillsAbility to work in a fast-paced environmentSkills :
Customer ServiceProblem-SolvingCommunicationAttention to DetailTime Management. Skillset Required : Customer Service, Problem-Solving, Communication, Attention to Detail, Time Management