This job offer is not available in your country.
Jr. Support Executive
HubBroker ApSAhmedabad, GJ, in27 days ago
Job type
- Quick Apply
Job descriptionFlexible approach – and focus on finding solutions to problems Good structured Experience as a Product / Software / Customer Support Specialist role Familiarity with IT / Software industry is a plus – especially accounting or ERP systems Experience using help desk software and remote support tools Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough customer cases Possess technical skills - XML, XSD etc. BSC / BE(IT / EC / CE) / BCA, MCA, BCOM, MCOM degree in Information Technology, Computer Science, or relevant diploma 5-day working company. Project-based rewards. Quarterly rewards based on roadmap achievements and customers’ success. 20 Yearly leaves. 14 National Holidays Off. Cross-team work culture. Career Development & Training Programs. Employee Referral Benefits. Birthday / Anniversary / Festival Celebrations. Compensatory Off Benefits. Paid half-day leaves on special occasions of Birthdays & anniversaries. Meals while working extra. Yearly day-outing activities. Yearly Achievement Awards.
Job Description
Abstract – We are looking for a Jr. Support Executive that oversees providing effective support for products developed in our organization. They are responsible for support and training of new customers with effective planning and execution followed by continuous assistance and maintenance of the customer documentation.
Skills – Technical skills - XML, XSD etc.
Other skills - Structured, Analytic, Diagnosing, Basic scripting, programming and coding knowledge, Customer handling, MS Office, Interpersonal skills, communication skills in English, Knowledge-based systems
Roles & Responsibilities –
- Responsible for good customer handling activities like support and maintain customer documentation.
- Troubleshooting and problem solving on Customers’ requests via our ticket system and / or mail / chat.
- Update our internal databases / tools with information about technical issues and useful discussions with customers.
- Share feature requests and effective workarounds with product team members.
- Inform customers about new features and functionalities.
- Follow up with customers to ensure their technical issues are resolved.
- Gather customer feedback and share with our Product, Sales and Marketing teams.
Requirements
Benefits
Requirements
Fluent English, Data entry
Create a job alert for this search
Support Executive • Ahmedabad, GJ, in
Related jobs
Hotsourced’s vision is to democratise access to the world’s talent pool.Connecting great employers with great employees across geographic and regulatory boundaries.
Our headhunter and employer-of-re...Show moreLast updated: 19 days ago
We are seeking detail-oriented and proactive.In this role, you will support our.US-based staffing, background verification, and related business processes.
This position is fully remote, but require...Show moreLast updated: 27 days ago
- Promoted
Support Lead
CAVITAKAhmedabad, Gujarat, India With its 400+ member strong team (referred to as Cavs), Cavitak is engaged in the following business verticals : .Audio & Video, Fire, Security, Automation, Network & Power Solutions, and Fundamental...Show moreLast updated: 5 days ago
- Promoted
SailPoint IIQ
DeloitteAhmedabad, IN Team, you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations : -.
You will integrate SailPoint with core systems such as Servi...Show moreLast updated: 30+ days ago
- Promoted
Yardi YSR Reporting Specialist
Relay Human Cloud IndiaAhmedabad, Gujarat, India Relay Human Cloud is a young & dynamic company that helps some of the top US-based companies to expand their team internationally.
Relay is a truly global company having its operations in US, India,...Show moreLast updated: 1 day ago
- Promoted
Business Development Lead
Thalamus AIGandhinagar, IN Location : Remote (India-based candidates working US hours).Thalamus AI is a prompt-based, multi-agent platform built for enterprises to streamline response management for RFPs, bids, questionnaires...Show moreLast updated: 30+ days ago
- Promoted
Technical Recruitment Executive (Remote- India)
hotsourcedNadiad, INRemote
- Promoted
Jr. Technical Support Engineering (PKI, JAVA & Python)
CloudLabs IncAnand, IN CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.Wit...Show moreLast updated: 19 days ago
- Promoted
Founder in Residence
AGI House IndiaAnand, IN Compensation : Non-dilutive microgrant funding (USD $200–5,000).At AGI House India, we believe ambitious founders deserve access to the right networks, mentorship, and early funding.Through our Foun...Show moreLast updated: 1 day ago
- Promoted
Oracle Technical Support – SCM
Best Infosystems Ltd.Gandhinagar, IN Oracle Technical Support – SCM_Contract (6 Months)_Pan India(Remote).Oracle Technical Support – SCM.Strong experience in Oracle EBS R12 technical support across multiple Supply Chain and Manufactur...Show moreLast updated: 30+ days ago
- Promoted
Jr. UX Designer
Stikkman UXAnand, IN NOTE - This is a PAID INTERNSHIP with a future job opportunity.We are looking for a highly motivated and creative.You will work closely with experienced UX team to create user-friendly experiences ...Show moreLast updated: 1 day ago
- Promoted
Proposal / RFE Writer (Remote – Night Shift, India)
Qualis1 Inc.Gandhinagar, INRemote
- Promoted
Jr. Exim Executive
SKAPS Industriesahmedabad, gujarat, in Junior Exim Executive, you will be directly communicating with India staff at different locations & Exim-related works, which is beneficial for one’s personal as well as professional growth.Job dut...Show moreLast updated: 6 days ago
- Promoted
Customer Support Executive
Talent Corner HR Services Pvt LtdGandhinagar, Gujarat, India Job Title : Customer Support Executive Experience- 4 to 6 Years Salary- 5.LPA Office Location-Powai, Mumbai, India Job Location- Remote(except for the initial training period) About the Company - O...Show moreLast updated: 1 day ago
- Promoted
US Accounts Executive - Yardi
Relay Human Cloud IndiaAhmedabad, Gujarat, India Relay Human Cloud is a young & dynamic company that helps some of the top US-based companies to expand their team internationally.
Relay is a truly global company having its operations in US, India,...Show moreLast updated: 17 days ago
- Promoted
QA / QC Executive
The Hiring CompanyAhmedabad, IN Salary : Up to ₹20,000 per month.We are seeking a QA / QC Executive to join our team.The role primarily involves document validation, quality checks, and ensuring accuracy across various processes.Can...Show moreLast updated: 9 days ago
- Promoted
Oracle Technical Support – Sales & Distribution
Best Infosystems Ltd.Gandhinagar, IN Oracle Technical Support – Sales & Distribution_Contract (6 Months)_Pan India(Remote).Oracle Technical Support – Sales & Distribution.
Proven experience in Oracle EBS R12 Tech Support, especially ac...Show moreLast updated: 30+ days ago
- Promoted
Chat Support Executive
AIS Technolabs Pvt LtdAhmedabad, Gujarat, India Job Title : Chat Support Executive.Location : Ahmedabad, Prahlad Nagar.We are seeking a Chat Support Executive to provide prompt and professional customer support through live chat.The role requires ...Show moreLast updated: 7 days ago
- Promoted
RFP Analyst / Pre-Sales Support Executive
Ved Vipas Consulting LLPAhmedabad, Gujarat, India With a deep understanding of public sector dynamics and regulatory frameworks, we provide strategic consulting and end-to-end support to partners and stakeholders involved in large-scale infrastruc...Show moreLast updated: 30+ days ago
- Promoted
Farvision Executive
Trehan IRISGandhinagar, IN We are looking for a detail-oriented and proactive Farvision Executive with 2–5 years of hands-on experience in Farvision ERP.
The candidate will be responsible for managing day-to-day ERP operation...Show moreLast updated: 25 days ago